General Manager - St Maarten Island, SXM Airport

Menzies Aviation has a longstanding heritage dating back to 1833, making it a pivotal player in the global aviation logistics sector. With operations spanning over 300 locations in 65 countries across six continents, the company has established itself as a reliable partner delivering time-critical logistics services to the aviation industry worldwide. Central to Menzies Aviation's success is its dedicated workforce, embodying the company’s core values of people, passion, and pride. These fundamental principles drive the company's commitment to excellence in service delivery and operational efficiency, ensuring the satisfaction of its diverse customer base. The company focuses on providing comprehensive ground handling services at major airports, including ramp handling, freight handling, and passenger services. Its strategic global presence allows it to support a wide variety of narrow body and wide body airlines, positioning Menzies Aviation as a leading name in aviation ground services. The company continually evolves to meet the dynamic demands of the aviation sector by emphasizing safety, security, quality, and operational excellence across its worldwide stations. This role is based on the vibrant island of St. Maarten and reports directly to the Vice President of St. Maarten operations. The Station Manager position is critically responsible for overseeing the business interests, financial performance, and daily operations of the station. The incumbent will lead a multi-disciplinary team and is entrusted with upholding the highest standards of operational performance, ensuring Menzies Aviation’s policies and procedures comply with industry regulations and company standards. Candidates must hold either a US Passport, US Resident Card, Dutch passport, or be a resident of St. Maarten to be eligible for this position. The role demands a highly experienced leader with strong operational acumen, commercial insight, and financial stewardship capabilities, including profit and loss responsibility. The Station Manager ensures delivery of services within the regulatory framework and contract terms with airline customers while maintaining budgetary controls. This includes direct accountability for implementing safety and security protocols consistent with international aviation standards. The position requires effective collaboration and liaison with various airport and airline stakeholders as well as union representatives to promote a harmonious working environment. The role involves comprehensive oversight of quality systems, emergency readiness through the implementation of the station’s Emergency Response Plan, and continuous process improvements to enhance operational effectiveness. Leadership and development of the management team are vital, as is contract negotiation with airlines and labor unions. The incumbent must be adaptable to work shifts based on business needs and committed to fostering a safety-focused workplace culture. Overall, this position offers a unique opportunity for an aviation professional with extensive experience in ramp, freight, and passenger handling to lead a critical station in a dynamic and international environment. The individual will play a key role in driving business growth, operational excellence, and safety compliance while ensuring exceptional customer service and employee engagement on St. Maarten Island.

• Proven leadership in aviation operations
• Demonstrated financial management experience
• Knowledge of aviation safety and security standards
• Experience liaising with multiple stakeholders in the aviation industry
• Ability to work flexible shifts
• Strong problem-solving skills
• Effective communication and interpersonal skills
• Adaptability to local working environment
• Legal eligibility to work on St. Maarten via US Passport, US Resident Card, Dutch passport, or residency status