General Manager - Santa Fe, NM

Drury Hotels is a reputable family-owned and operated hospitality company that has been thriving since its inception in 1973. Originating as a small family business, Drury Hotels has grown impressively, now boasting over 150 hotels and more than 6,100 team members across 30 states. Despite this significant expansion, the company retains its commitment to a family-oriented culture that emphasizes treating both guests and employees like family. Drury Hotels is widely recognized for its dedication to excellence in guest service and team member satisfaction, highlighted by its ranking among Newsweek's America’s Greatest Workplaces in 2025. This recognition validates Drury Hotels' strong reputation as an employer that values its workforce and prioritizes their growth, well-being, and compensation. Located at 828 Paseo de Peralta in Santa Fe, New Mexico, this opportunity is part of Drury Hotels’ dynamic and expanding network. The company offers a supportive environment where team members can thrive and contribute to memorable guest experiences. The role is designed for individuals passionate about hotel operations and leadership, with a focus on motivating teams and delivering exceptional service standards. Drury Hotels provides competitive compensation complemented by incentives such as semi-annual performance bonuses and quarterly bonuses tied to hotel service scores. The General Manager position at Drury Hotels is a cornerstone role within the Hotel Operations Leadership team. This role entails overseeing all hotel departments to ensure the highest levels of guest satisfaction and operational efficiency. The successful candidate will embody the company’s vision, core values, and objectives by leading with integrity, fostering a positive team culture, and aligning hotel performance with strategic goals. The role demands a balance of strong leadership, business acumen, and a passion for service excellence. As a General Manager, the individual will be responsible for recruiting, training, developing, and coaching team members to help them excel in their careers. Emphasis is placed on career growth, with access to mentorship, cross-training, development plans, and management training—contributing to the professional advancement of team members. The successful candidate will manage key business metrics, including quality, service, profitability, and team engagement, ensuring the hotel meets or exceeds operational expectations. This role also involves strategic financial planning, including assisting with the development of the annual operating budget, and ensuring financial performance aligns with company targets. Quality assurance and continuous improvement are critical components of the position, requiring the implementation of best practices and consistent performance monitoring. Strong critical thinking and problem-solving skills are essential, as the General Manager must navigate complex situations to maintain high standards and optimize guest satisfaction. Joining Drury Hotels means becoming part of a company that cares deeply about the health and well-being of its team members. The company offers comprehensive benefits, including medical, dental, vision, prescription, life, disability coverage, and parental leave, alongside a robust Team Member Assistance Program. Drury Hotels also supports a healthy work-life balance with flexible scheduling, paid time off, hotel discounts, and complimentary room nights. Additionally, there is a company-matched 401(k) plan to help secure your financial future. This position is ideal for driven leaders with a passion for hospitality, a desire to cultivate successful teams, and a commitment to delivering superior guest experiences. With a supportive team environment, opportunities for advancement, and a culture that values its employees, Drury Hotels invites motivated candidates to apply and embark on a rewarding career path in the hospitality industry.

• Bachelor’s degree in hospitality, business, or related field preferred
• Minimum of three-year supervisory experience with demonstrated leadership success
• Passion to serve others and exceed guest expectations