General Manager - Quick Hire!

Urban Air Adventure Parks, headquartered in Dallas, Texas, is the leading indoor adventure park operator worldwide and a pioneer in the location-based entertainment industry. As a company, Urban Air focuses on delivering an unparalleled entertainment experience where guests, especially children and families, can have fun while pushing their limits and discovering new achievements. Urban Air's innovative approach and dedication to customer satisfaction have positioned it as an industry leader, known for fun, safety, and community involvement. The General Manager role at Urban Air Southcenter is critical to maintaining and growing this legacy of exceptional entertainment and operational excellence. This full-time management position is designed for a dynamic leader who thrives in a fast-paced, customer-focused environment. The General Manager will be responsible for inspiring and managing the entire staff team to cultivate a positive, energetic culture that supports Urban Air's vision. This includes driving staff development, enforcing operational and safety standards, and championing exceptional guest experiences. Urban Air prioritizes a fun, safe atmosphere coupled with a strong community presence, which the General Manager must uphold and enhance. The role demands a hands-on leader who can manage all facets of park operations, including entertainment attractions, food and beverage services, and property maintenance. This person will analyze financial reports, implement marketing strategies, and control expenses to meet or exceed budgetary goals. The position involves setting goals and holding the team accountable, motivating a diverse workforce, and maintaining high operational standards. This leadership role also emphasizes team development and mentorship, as many staff members are early in their careers. The General Manager will recruit, train, and support staff growth, including identifying and developing future managers and trainers within the team. Effective communication, professionalism, adaptability, and a positive attitude are essential attributes for success in this role. Candidates should have at least three years of experience in facility operations and management within hospitality sectors such as theme parks, family entertainment centers, hotels, resorts, casinos, or restaurants. Intermediate computer skills, particularly in Microsoft Office applications, are required to manage reporting and operational systems effectively. At Urban Air Southcenter, the General Manager leads by example, fostering a vibrant, accountable culture that balances operational efficiency with an engaging, guest-focused experience. This is an opportunity to join a thriving company that values innovation, diversity, and community involvement while helping kids and families create unforgettable memories.

• Bachelor's degree or equivalent experience
• Minimum 3 years of experience in facility operations and management in hospitality or related fields
• Strong leadership and motivational skills
• Excellent communication skills, both verbal and written
• Proficiency in Microsoft Office applications
• Ability to work flexible hours, including evenings, weekends, and holidays
• Commitment to maintaining high safety and cleanliness standards
• Ability to analyze financial data and develop action plans
• Experience in staff training and development
• Ability to foster positive employee and community relations
• Must be energetic and self-motivated with a positive attitude