General Manager - Quick Hire!

This job opportunity is with a reputable hotel chain seeking a dedicated and experienced Hotel General Manager. The establishment is a hospitality business committed to delivering exceptional service, comfortable accommodations, and memorable experiences to guests. As a hotel, it focuses on maintaining the highest standards of cleanliness, guest satisfaction, and operational excellence to secure profitability and foster employee growth. The company values leadership that actively engages in community and civic affairs, promotes a positive work environment, and meets brand standards consistently. The role of a Hotel General Manager is pivotal in ensuring the successful day-to-day operations and strategic growth of the hotel. Reporting directly to the Regional Director of Operations, the General Manager is responsible for overseeing all hotel functions such as sales and marketing, employee management, financial reporting, cost control, revenue management, and guest relations. This leadership position demands a proactive approach to managing the hotel’s profitability through meticulous oversight of expenses and optimization of revenue generation. The General Manager must cultivate a customer-centric culture, inspiring staff to deliver outstanding service while maintaining a professional appearance and demeanor. Exempt employees in this role are expected to commit sufficient hours to fulfill their duties, typically a minimum of 40 hours per week, adjusting as necessary to meet business demands. Critical responsibilities include enforcing adherence to brand policies, local laws, and safety regulations, as well as handling guest complaints with professionalism and empathy. The manager will collaborate closely with sales and revenue teams to maximize room rates and group bookings by reviewing pricing strategies and local event opportunities. Additionally, this leadership role encompasses managing hotel maintenance and cleanliness standards, ensuring property inspections and preventive maintenance tasks are conducted regularly. The General Manager is also charged with managing staffing levels to ensure adequate coverage, conducting timely performance evaluations, and fostering an upbeat, team-oriented workplace. Financial acumen is essential, requiring the ability to analyze and interpret budgets, audits, and financial statements to maintain cost control and meet budgeted targets. Further duties involve processing vendor invoices promptly, maintaining accounts receivable to avoid delays, and implementing safety and loss prevention policies. The ideal candidate will demonstrate excellent problem-solving skills, decision-making under pressure, and effective communication with all hotel stakeholders. The position may also entail some light operational tasks such as cleaning, restocking supplies, and minor maintenance to support overall hotel operations. This comprehensive role is crucial to sustaining the hotel’s brand integrity, achieving profitability goals, and enhancing guest and employee satisfaction, representing an excellent opportunity for experienced hospitality professionals looking to excel in hotel management.

• Must be able to work with and understand financial information
• demonstrated ability to communicate with hotel staff, guests, and management professionally
• ability to delegate and give direction
• must work well under pressure, evaluating alternative actions quickly and accurately
• maintain objectivity under pressure
• effective in anticipating, preventing, and solving problems
• knowledge of the surrounding area and events
• read, write and speak English
• ability to learn safety, emergency, and accident prevention policies
• neat, well-groomed appearance including proper uniform
• strong organizational skills and ability to work independently
• complete General Manager training within brand-required time frame
• maintain high quality, service, and cleanliness standards
• achieve budgeted revenue and expense goals