General Manager - Newport News, VA

InTown Suites is a reputable hotel chain dedicated to providing affordable, extended-stay accommodations across various locations. Known for its commitment to guest satisfaction and maintaining a clean and safe environment, InTown Suites has established a strong presence within the hospitality industry. The company operates with a focus on delivering high-quality customer service while fostering a welcoming atmosphere for both guests and employees. Emphasizing diversity and inclusiveness, InTown Suites offers a supportive work environment that encourages career growth and development among its team members. We are currently seeking a General Manager for one of our property locations to lead hotel operations and enhance the overall guest experience. The General Manager role is a critical leadership position responsible for the daily management of the hotel, including overseeing financial performance, maintaining property standards, and ensuring a positive workplace culture for all staff. The successful candidate will play an instrumental role in driving the hotel’s success by maintaining a quiet, clean, and hospitable environment that meets and exceeds customer expectations. This full-time position offers competitive health benefits, a friendly work environment, and opportunities for career advancement. The General Manager will recruit, train, and supervise property staff, managing all aspects of office operations such as guest check-in and check-out, monetary control, bookkeeping and payroll. Additionally, this role requires developing expertise in hotel management software, addressing maintenance needs, managing capital projects, and ensuring compliance with safety regulations. Financial responsibilities include revenue management, budgeting, cost control, and marketing activities to maximize profitability. The position demands strong leadership skills and the ability to work effectively under pressure while handling multiple tasks. Candidates should have a minimum of three years of supervisory experience in the hospitality or related industries, with a sound understanding of front office management, guest service excellence, and salesmanship. Familiarity with local market conditions and competitive analysis is also essential. Physical requirements include standing for extended periods and the ability to perform various movement tasks. Joining InTown Suites as a General Manager means becoming part of a dedicated team that values hard work, collaboration, and continuous learning. We offer easy-to-follow training programs, comprehensive benefits including health, dental, vision, life, and disability insurance, a 401(k) plan with company match, paid time off, and weekly payroll. Additionally, the position provides Sundays off as a standard part of the work schedule, promoting work-life balance. If you are a motivated leader looking to advance your career in hotel management with a company that supports your growth and values your contribution, we welcome your application.

• Minimum three years management and supervisory experience
• High school diploma preferred but not required
• Valid driver’s license and current auto insurance
• Functioning automobile
• Ability to communicate in English
• Ability to perform mathematical calculations and interpret reports
• Proficiency with front office management systems
• Flexibility to work long hours
• Ability to manage stressful situations and multiple tasks
• Physical ability to stand for eight hours, occasionally lift up to 25 pounds, and handle varied physical demands
• Exposure to extreme weather conditions