General Manager-MA-New Bedford,MA•New Bedford,MA,USA,MA•Qdoba

Qdoba Mexican Eats is a fast-casual restaurant chain known for its fresh and flavorful Mexican cuisine, including burritos, tacos, quesadillas, and bowls made with high-quality ingredients. Established in 1995, Qdoba has grown into a popular dining destination with locations across the United States and Canada. The brand is committed to delivering an exceptional guest experience by combining delicious food with excellent customer service in a lively and welcoming atmosphere. Qdoba emphasizes a culture of diversity, inclusion, and teamwork, fostering an environment where employees can thrive personally and professionally. The company values innovation and continuous improvement, always striving to maintain the highest standards of quality and service. The role of Restaurant General Manager at Qdoba is a crucial leadership position responsible for overseeing the overall operations of a Qdoba restaurant. This full-time position offers an annual salary range of $59,768 to $67,037 and demands a strong focus on managing day-to-day restaurant activities while promoting the brand's core values. The General Manager is tasked with ensuring outstanding guest service and food quality, leading a people-centric culture that supports employee growth and development. Accountability is key, as this role requires making daily management decisions that directly impact the restaurant’s success and the guest experience. A successful General Manager at Qdoba manages fast and accurate service by modeling hospitality and responding promptly to guest inquiries and complaints, ensuring positive resolutions and guest recovery. They are responsible for training, coaching, evaluating, and developing employees by implementing robust training systems that align with company standards. Maximizing sales, managing food and labor costs, overseeing catering sales initiatives, and driving long-term sales growth are core responsibilities. Additionally, the General Manager ensures compliance with all policies, procedures, and regulatory requirements, including state and federal labor laws, and maintains safe working conditions. This position requires strong leadership skills to motivate and manage employees effectively, reducing turnover, and fostering a workplace culture that encourages internal promotion and professional development. The General Manager also plays an active role in the hiring process and supports continual improvement efforts related to quality, service, and cleanliness. The ability to anticipate problems and initiate corrective actions is essential to maintaining operational excellence. This leadership opportunity at Qdoba is ideal for seasoned quick-service restaurant professionals who thrive in dynamic, fast-paced environments and are passionate about delivering exceptional food and guest experiences.

• Be at least 18 years old
• High school diploma or equivalent required
• 5+ years QSR experience with 2+ years in a leadership position
• Must have a valid driver’s license
• Ability to lift equipment and cases of product weighing approximately 10-50 lbs
• Must be able to speak and hear clearly on the telephone and in person
• Must be able to operate a computer, i.e., desktop, tablet, etc.