General Manager-Iselin,NJ-Iselin,NJ,USA,NJ | Hiring

Buffalo Wild Wings is a leading American casual dining restaurant and sports bar franchise known for its vibrant atmosphere, delicious wings, extensive beer selection, and dedication to providing an exceptional guest experience. Founded in 1982, Buffalo Wild Wings has grown into a nationally recognized brand with hundreds of locations across the United States and internationally. The company is synonymous with high-energy sports viewing, quality food, and a culture that encourages team spirit and innovation. As a place where guests come to enjoy great food, watch their favorite teams, and socialize, BWW strives to maintain a lively, welcoming environment that appeals to sports fans and food lovers alike. The General Manager (GM) position at Buffalo Wild Wings is a crucial leadership role responsible for overseeing all front-of-house (FOH) and back-of-house (BOH) operations, ensuring guest satisfaction and driving team performance. As a GM, you will be the central figure guiding the restaurant management team. This role requires a dynamic individual with the ability to understand and enhance the guest experience throughout their visit, ensuring every touchpoint reflects the brand’s commitment to excellence. The ideal candidate will be proactive, innovative, and capable of making swift, quality decisions even when complete information is not available. This position is perfect for someone who thrives in a fast-paced, fun environment where commitment to creating unique experiences for guests is paramount. As a GM, you will lead the charge in developing and implementing guest experience programs tailored to customer needs by leveraging observational research and customer insights. You will be instrumental in creating and sustaining a culture that embraces innovation and problem-solving, both within your restaurant and the broader franchise community. This role demands strong project management skills to ensure timely delivery of initiatives and the capacity to motivate peers and team members alike. The General Manager at BWW must work approximately 50 hours per week and will benefit from excellent oral and written communication skills, an entrepreneurial mindset, and the ability to engage thoughtfully with team members while adapting to an evolving business landscape. Preferred candidates will have a bachelor’s degree and a minimum of 3-5 years of experience in restaurant or hospitality management. Additional knowledge in marketing and user experience is advantageous but not mandatory. Buffalo Wild Wings offers an exciting career path that includes competitive pay, schedules designed to fit your lifestyle, and a supportive work environment focused on growth and opportunity. The company encourages those who enjoy leading teams and delivering unparalleled guest experiences to apply. Join Buffalo Wild Wings as a General Manager and help take the restaurant to the next level of success and guest satisfaction.

• Ability to work a 50-hour work week
• Excellent oral and written communication skills
• Minimum 3-5 years of restaurant or hospitality experience required
• Bachelor’s degree preferred
• Ability to lead FOH and BOH operations
• Experience with project management and innovation leadership
• Pro-active thinking and entrepreneurial attitude