General Manager - Flagler Beach, FL

BKC (Burger King Corporation) is a renowned global fast-food restaurant chain known for its flame-grilled burgers, quick-service dining experience, and commitment to quality and customer satisfaction. Established decades ago, BKC has developed an extensive network of restaurants worldwide, delivering consistent service and a diverse menu that caters to a broad customer base. As part of a dynamic and competitive industry, BKC places a strong emphasis on operational excellence, profitability, guest satisfaction, and team development. The company prioritizes cultivating a work environment that motivates employees, values diversity, and encourages career advancement within the restaurant industry. The role of Restaurant General Manager (RGM) at BKC is a pivotal leadership position responsible for overseeing all aspects of daily restaurant operations and driving profitability. As the executive leader of a single restaurant, the RGM manages a team of Assistant Managers, Hourly Shift Coordinators, and Team Members, typically ranging from 20 to 45 employees. This position reports directly to the District Manager and requires a strategic balance of hands-on operational management, team leadership, customer service excellence, and financial oversight. The RGM's primary responsibilities focus on four key areas: profitability, guest experience, people management, and restaurant operations. Regarding profitability, the RGM holds accountability for the restaurant's profit and loss (P&L) statement and actively manages financial outcomes by reviewing key P&L lines to maximize restaurant profitability. Driving sales through proactive guest service, people development, and operational efficiency is critical to financial success. In terms of guest satisfaction, the RGM motivates and directs restaurant team members to exceed guest expectations through accurate, friendly, and fast service in a clean and welcoming facility. The role involves managing the guest experience by promptly addressing guest feedback and resolving issues efficiently. Additionally, the RGM engages with the local community to attract prospective customers and execute targeted marketing initiatives that enhance the restaurant's market presence. From a people management perspective, the RGM leads recruitment and selection efforts to build and retain high-performing restaurant teams. This includes onboarding new employees through comprehensive training and certification procedures, inspiring staff through recognition programs, and providing coaching and feedback to improve individual and team performance. Operationally, the RGM ensures effective labor management by optimizing Manager staffing and Team Member scheduling. The role mandates enforcement of compliance with government regulations, employment laws, and BKC’s policies, while maintaining high operational and brand standards across the restaurant. When necessary, the RGM also performs the duties of Assistant Managers and Hourly Shift Coordinators to support smooth restaurant functioning. This full-time management position demands availability to work evenings, weekends, holidays, and long or irregular shifts as required. BKC is committed to equal employment opportunities, encouraging all qualified individuals to apply for this exciting leadership role where they can influence restaurant success and advance their careers in a supportive and dynamic environment.

• Must be at least eighteen (18) years of age
• High school diploma or GED required, 2 years of college preferred
• 1-2 years of previous restaurant management experience
• Strong understanding of P&L management and drivers of restaurant profitability
• Ability to prioritize own and others’ work and time to meet deadlines and objectives
• Demonstrated leadership skills
• Demonstrated understanding of guest service principles
• Available to work evenings, weekends, and holidays
• Ability to work long and/or irregular shifts as needed, for proper functioning of the restaurant