General Manager - Barberton, OH

Checkers & Rally's is a renowned fast-food franchising company specializing in quick service restaurant (QSR) operations with a strong commitment to providing exceptional food and service to its valued Guests. With numerous franchise locations across the United States, Checkers & Rally's has built a reputation for offering delicious menu items, friendly service, and a fun, welcoming environment. The company recognizes the importance of both Guests and team members in achieving sustained success. Their corporate philosophy revolves around making a positive difference in people's lives by serving Franchisees, Teams, and Guests through outstanding operational standards and service excellence. This commitment to quality service has made Checkers & Rally's a preferred destination for fast-food lovers. The General Manager position at Checkers & Rally's is a crucial role within the Corporate Field Operations team. This leadership role carries the primary responsibility of executing restaurant strategies to meet or exceed sales and profit goals while delivering top-notch Guest and Team experiences. The General Manager is the driving force behind the restaurant's overall performance and success, ensuring that the establishment remains the first choice for Guests and Employees alike. The role involves managing all aspects of restaurant operations including budgeting, staffing, training, and providing ongoing coaching and development for the team members and managers. This position offers a dynamic opportunity to play a pivotal role in an exciting, fast-paced QSR environment where operational excellence is valued, and career growth opportunities abound. In the General Manager capacity, you will be entrusted with meeting budgeted sales and profit targets by effectively managing all facets of the profit and loss statement. Utilizing data analysis to identify operational trends and implementing strategic plans to boost sales and improve profitability, you will constantly seek ways to enhance restaurant service and efficiency. Your leadership will extend to recruitment and selecting the right candidates to fill staffing needs, maintaining optimal shift coverage to ensure seamless restaurant operations, and guaranteeing exceptional Guest satisfaction. Training is a vital part of this role, requiring you to equip Team Members and Managers with comprehensive knowledge of operational policies, procedures, and outstanding Guest service standards. You will be responsible for recognizing and addressing any complaints, as well as managing policy and procedure violations. Regular feedback and coaching sessions with employees will be necessary to foster a motivated and high-performing team. Additionally, creating and maintaining a safe, clean, and vibrant environment for both employees and Guests will be a top priority. Overall, this role offers a rewarding experience to individuals who are passionate about leadership, customer service, and restaurant operations, with prospects for personal and career advancement within a recognized and respected QSR brand.

• High school diploma or general education degree (GED)
• Over 2 years restaurant management experience, preferably in quick service restaurants
• Basic math skills
• Microsoft Office and general systems experience
• Strong verbal and written communications skills
• Ability to work flexible schedule and extended hours
• High energy to keep up with fast-paced environment
• Commitment to core values of integrity, service, excellence, and courage to be bold and grow
• Food safety certification preferred