General Manager

Freddy's is a renowned restaurant chain known for its commitment to quality, exceptional guest service, and a hospitable environment. With a strong presence in the casual dining industry, Freddy's prides itself on delivering top-tier dining experiences through its dedication to excellence and operational efficiency. The company is recognized for maintaining strict quality standards, timely service, and a warm, inviting atmosphere, making it a preferred choice for customers seeking great food and outstanding hospitality. The role of a Restaurant General Manager at Freddy's is integral to sustaining the brand's reputation and ensuring smooth day-to-day operations of the store. This position involves overseeing all aspects of the restaurant's functionality, including managing labor and food costs, fostering positive guest relationships, and exemplifying hospitality standards. The General Manager is also responsible for training and motivating staff, enhancing team performance, and ensuring customer satisfaction is the top priority. Additionally, the General Manager coordinates staff schedules and product ordering aligned with sales volume and business needs. As a key leadership position, this role demands an individual with strong leadership skills, keen financial insight, and a hands-on approach to operational management. As the General Manager, you will lead by example, maintaining a professional image and fostering a work environment characterized by open communication and trust. You will enforce company standard operating procedures, ensure compliance with health and safety regulations, and uphold quality control and portion control standards. Your ability to analyze labor and sales data will directly impact the financial performance of the store, making effective decisions to maintain target labor and cost percentages without compromising quality. The position also demands proficient problem-solving skills for addressing guest concerns, improving team member performance, and handling administrative tasks efficiently. This role requires a dedicated leader who can manage the physical demands of the job, including standing and walking for extended hours, bending, lifting, and accessing all areas of the restaurant. Working varied hours and days to oversee the store's operations is an essential aspect of the position. Familiarity with Microsoft Office applications such as Excel, Word, and Internet usage is necessary for completing schedules, forecasts, and other administrative responsibilities. Working with Freddy's provides an opportunity to join a respected company that values integrity, quality, and employee development. The General Manager position is a full-time role that plays a critical part in ensuring the restaurant's continued growth and success underpinned by excellent customer service and operational expertise.

• High school diploma or equivalent
• Previous experience in restaurant management or similar leadership role
• Ability to stand and walk 10 hours per day
• Capability to reach, bend, lift, carry, and stoop frequently
• Ability to move or handle items weighing up to 75 pounds
• Availability to work varied hours and days including weekends and holidays
• Strong communication and interpersonal skills
• Proficiency with Microsoft Office, Excel, Word, and internet
• Commitment to maintaining company standards and hospitality excellence