Shift Captain - $16.35 per HOUR
Posted on October 24, 2025
MOD Restaurants is a dynamic and socially conscious restaurant brand that specializes in crafting customizable, gourmet pizzas with a strong commitment to community inclusion and employee well-being. The company operates with a mission to not just serve food, but to make a positive impact on the world by fostering an inclusive environment where everyone feels welcome. MOD Restaurants emphasize the importance of doing the right thing and creating ripples of positive influence through its business practices. With its innovative approach to pizza-making and company culture, MOD has established itself as a leader in the fast-casual dining space, known for combining delicious food with a purposeful mission. The brand encourages internal growth and development, with over 70% of its leaders being promoted from within, showcasing its dedication to employee advancement and mentorship.
The Shift Captain role at MOD Restaurants is a pivotal leadership position within the restaurant's operations. This role is part of the leadership team, responsible for directing the Squad Crew to ensure that guests receive incredible pizzas and salads made with radical style and personalization. The Shift Captain sets the tone for customer service, operational excellence, and team culture on their shift. They lead by example, embodying MOD’s core values and service mindset, helping to create a positive and energetic atmosphere for both employees and customers.
Working as a Shift Captain involves overseeing pizza-making for a diverse range of customers—those who prefer veggie options, meat lovers, plant-based diets, and culinary experimenters alike. This role requires strong leadership and coaching skills to motivate and guide team members during busy operational periods, ensuring that the MOD vibe is consistent and welcoming. The position offers an hourly wage of $16.35 plus tips and presents a unique opportunity to grow within a company that values diversity, inclusion, and social responsibility.
The work environment at MOD is designed to make everyone feel like they belong, supported by a culture that values mentorship and personal development. Shift Captains are expected to maintain high standards of operational knowledge, customer interaction, and community engagement, partnering with the General Manager to foster strong connections with the broader community. Various benefits enhance the overall employment experience, including paid sick leave, vacation time, free meals during shifts, pet insurance, gym discounts, counseling sessions, and eligibility for medical, dental, and vision insurance as well as retirement plans.
By joining MOD as a Shift Captain, individuals step into a role that not only challenges them to demonstrate leadership and operational excellence but also places them at the heart of a social movement. The company believes in creating a workplace where pizza is a unifying factor and where the team works together to make every guest's experience memorable. If you have a passion for great food, leadership, and creating inclusive, positive spaces, this role offers the chance to be part of a company where all pizzas and all people are welcome.
- minimum of 1 year of customer service or restaurant leadership
- ability to think strategically and act tactically
- ability to stay calm and focused in busy restaurant operations
- must be at least 18 years old