General Manager - $75000 to $80000 per YEAR

Towne Place Suites Metairie, located in Harahan, LA, is a prominent extended-stay hotel known for delivering comfortable accommodations and exceptional guest service. Part of the Marriott family of brands, Towne Place Suites offers guests spacious suites designed for extended stays, featuring fully equipped kitchens, workspaces, and amenities intended to provide a home-like experience while traveling. The hotel caters to business travelers, families, and long-term guests seeking quality lodging with convenient access to local attractions and commercial centers in the Metairie and New Orleans areas. With a commitment to hospitality excellence, the hotel emphasizes personalized service and maintaining a welcoming atmosphere for every guest. As the General Manager at Towne Place Suites Metairie, you will play a crucial role in driving the hotel’s financial success through effective revenue management, cost controls, and superior guest satisfaction. This leadership position requires a strategic thinker who can balance operational excellence with a strong focus on team development and customer engagement. You will be the driving force behind creating a positive, guest-focused environment by motivating and mentoring employees to consistently deliver outstanding service. Your responsibilities will include spearheading hotel sales efforts by building and maintaining relationships with key accounts, conducting client meetings, organizing special events such as luncheons and receptions, and regularly engaging with on-site contacts to foster strong partnerships. Additionally, you will lead and facilitate weekly staff meetings and training sessions developed by department managers to ensure ongoing employee growth and alignment with company standards. Developing future leaders within the hotel is a key component of this role, accomplished through continuous competency training and corporate-sponsored programs. Operational duties also comprise regular inspections of hotel rooms alongside the Housekeeping Manager and Property Engineer, ensuring high standards of cleanliness and maintenance are met. You will oversee daily invoice processing using accounts payable controls and coordinate preventive maintenance programs to uphold the physical condition of the property. Financial acumen is essential as you will forecast monthly revenues and expenses and analyze data trends to generate accurate financial reforecasts. The General Manager will manage all aspects of staffing by conducting interviews for management positions and ensuring fair and equitable treatment for all employees. Engaging directly with guests during peak times to offer assistance and enhance their experience is essential to maintaining the hotel’s reputation. Security procedures related to handling the hotel safe, including conducting monthly audits, must be strictly enforced. Completion of corporate training modules and certification to train others is required, emphasizing a commitment to continuous professional development. This full-time management position demands a proactive leadership style, excellent communication skills, and the ability to multitask and prioritize various operational areas effectively. Through your leadership, Towne Place Suites Metairie seeks to uphold its standards of quality, integrity, and outstanding hospitality, making it a preferred choice for extended-stay travelers in the region.

• at least 6 years progressive experience in a hotel or related field
• 4-year college degree with 4 to 5 years related experience or 2-year college degree with 5 to 6 years related experience
• general management experience preferred
• strong communication skills both verbal and written
• ability to multitask and prioritize
• leadership and employee development skills
• knowledge of hotel operations and financial management
• ability to handle confidential information
• willingness to maintain high standards of personal appearance
• availability to engage with guests during peak times
• commitment to safety and operational standards