General Manager - $75000 per YEAR
Posted on December 22, 2025
Tailwind Concessions is a prominent leader in the airport concessions industry, specializing in delivering exceptional food and retail services to travelers at the Juneau International Airport. Known for its commitment to quality, innovation, and customer satisfaction, Tailwind prides itself in creating a unique and memorable experience for guests from around the world. The company operates in a dynamic airport environment, catering to a diverse clientele ranging from domestic travelers to international visitors. By integrating top-quality food and beverage offerings with excellent customer service, Tailwind has successfully positioned itself as a preferred concession operator in busy travel hubs.
Tailwind Concessions emphasizes a workplace culture that values diversity and inclusion, encouraging veterans and military family members to apply, reflecting its commitment to supporting communities and fostering equal opportunities. The company ensures compliance with all legal, health, and safety standards to maintain a secure and welcoming environment for both employees and travelers.
The role of General Manager at Tailwind Concessions is an exciting leadership opportunity within the hospitality and retail sectors, designed for seasoned professionals who thrive in fast-paced environments. The General Manager will oversee all operational aspects of the concession establishment at Juneau International Airport, ensuring that financial, strategic, and service goals align with company standards and customer expectations. This full-time position offers a competitive salary of $75,000 and includes comprehensive benefits such as paid training, paid time off, a management bonus program, 401k plans, and health, dental, and vision insurance for full-time employees.
As General Manager, the successful candidate will be entrusted with managing payroll and expenses to adhere strictly to food and beverage budgets, overseeing the retail space, and creating efficient schedules using forecasting tools to optimize labor costs. Strategic thinking is key, as the General Manager will develop and implement food and beverage financial strategies, including budget planning, variance analysis, and corrective action initiatives that minimize financial risks. Negotiating with suppliers to control costs without compromising quality is another integral responsibility.
The General Manager also plays a crucial role in maintaining operational efficiency by ensuring all food and beverage equipment functions properly and that health and safety standards are rigorously followed to provide a safe work environment. Developing strong rapport with customers to understand and anticipate their service needs is essential for enhancing guest experiences and building brand loyalty.
This leadership position requires a balance of managerial experience, operational expertise, and hospitality passion, offering a rewarding career path for individuals ready to lead a dedicated team towards achieving business excellence at a major airport concession venue. Tailwind Concessions values forward-thinking leaders who can integrate analytical insights with a hands-on approach to daily operations, driving both team motivation and customer satisfaction in the competitive airport marketplace.
- 2-5 years of General Manager experience required
- must be able to pass a federal background check
- must have reliable transportation