General Manager

Urban Air Adventure Parks is a leading company in the indoor entertainment industry, renowned as the preeminent indoor adventure park and a market leader in location-based entertainment. Founded and headquartered in Dallas, the company pioneered the adventure park concept and has grown to become the largest adventure park operator globally. Urban Air is dedicated to creating fun, safe, and memorable experiences for families and children by providing various exciting attractions and activities designed to encourage kids to aim higher and achieve things they never thought possible. Their innovative approach and commitment to quality entertainment have positioned Urban Air as a trusted name in the family entertainment sector. Urban Air Corpus Christi is currently seeking a General Manager to lead their team to new heights by motivating staff, instilling accountability, and driving results while maintaining the company’s fun and vibrant culture. This full-time position offers an excellent opportunity to take ownership of the operations at a dynamic location-based entertainment facility. The successful candidate will be responsible for providing overall leadership, vision, and direction across multiple initiatives and operational standards. This role demands a passionate, energetic leader who can foster a positive atmosphere for both guests and employees, ensuring exceptional customer service and a safe environment. As a General Manager, you will oversee all aspects of the park’s operations including entertainment, food and beverage services, attractions, and property management. A significant focus will be on hiring, training, and mentoring staff to develop their skills and promote a collaborative, high-performing team environment. You'll also implement staff training programs and support the growth of Area Leads and Certified Trainers, preparing them for increased responsibility and internal promotion. Providing motivation and leveraging the individual strengths of the management team to maximize productivity will be a key part of your leadership. In addition to operational responsibilities, you will play a crucial role in financial management by analyzing reports, controlling expenses, maintaining labor budgets, and capitalizing on market opportunities through effective execution of company marketing strategies. Holding managers accountable for meeting departmental goals and promoting positive employee relations to uphold high staff morale are essential functions. This role also emphasizes maintaining a strong presence within the local community through partnerships and active engagement with business organizations, enhancing the park's visibility and reputation. Monitoring guest feedback and online reviews will be part of your duties to ensure continuous improvement of the guest experience. Urban Air Corpus Christi is committed to equal employment opportunities and fostering a diverse and inclusive workplace. If you are a strong, vibrant leader with a passion for hospitality and entertainment, and you thrive in a fast-paced, customer-focused environment, this position offers a rewarding career path. Apply today to join a company that values growth, innovation, and creating fun experiences for all ages.

• Education level not specified
• 3+ years of experience in facility operations and management required
• Experience in hospitality such as theme parks, family entertainment centers, hotels, resorts, casinos, or restaurants required
• Intermediate computer skills in Microsoft Office (Excel, Word, PowerPoint)
• Professional grooming and conduct must be constantly displayed
• Strong communication skills
• ability to write and verbally communicate in a clear and concise manner
• Ability to establish working relationships with all employees, management, and vendors
• Ability to maintain and project professionalism, internally and externally, at all times
• Flexible in approach
• can readily adapt to business and team needs and changes
• Ability to hold oneself accountable for high personal standards of conduct and professionalism
• Appreciation of diversity (thought, ethnic, gender, etc.)
• Ability to enthusiastically interact with others
• Strong character and exercises good judgment in decision-making