Funeral Ambassador - Madison, WI

Cress Care and Cremation is a reputable funeral service provider with multiple locations including University, Sun Prairie, and Speedway. The company is renowned for its commitment to honoring families and individuals with respect and dignity during their most difficult times. They have cultivated a strong culture rooted in honesty, integrity, and ethical behavior, ensuring that every interaction is handled professionally and with care. Cress Care and Cremation stands out as a leader in the funeral and cemetery profession, offering comprehensive services that address the needs of families with empathy and professionalism. With a team of dedicated experts, they emphasize personal growth, community involvement, and the value of funeral and cemetery service. Employees of Cress Care and Cremation enjoy a supportive work environment where strong work ethic and commitment to core values are paramount. The company offers various benefits fostering both professional development and personal well-being, including financial assistance programs, robust health and welfare plans, retirement plan options with company matching, and generous paid time off policies. The role of Ambassador at Cress Care and Cremation is vital in ensuring a smooth and respectful funeral and memorialization process. This position involves a variety of tasks to assist Funeral Directors and other staff members during services. Ambassadors serve as the welcoming face for client families and their guests, directing them to appropriate locations while distributing memorial materials and assisting with questions. They ensure the readiness and cleanliness of public spaces, oversight of refreshments, and manage ceremonial logistics such as parking and vehicle arrangements for processions. Ambassadors play a crucial role in representing the business professionally within the community, fostering trust and loyalty. This customer-facing position requires a compassionate and tactful demeanor, the ability to communicate effectively under emotionally charged circumstances, and the capability to multitask while maintaining a positive attitude. The job includes indoor office work with occasional outdoor duties which may expose employees to natural elements. Physical requirements include climbing, standing, bending, and lifting up to 25 pounds. Occasional local travel and occasional overtime may be necessary. Ambassadors at Cress Care and Cremation have the opportunity to contribute meaningfully to their communities while working for an established company that values personal and professional development.

• Valid state issued driver's license in good standing and acceptable driving record
• no prior experience required
• able to read, write and speak English fluently
• attend and perform work in a professional and courteous manner in accordance with the employer's requirements