(FSD) Part-Time Cross-Utilized Agent - Quick Hire!

United Ground Express is a leading regional airline service provider that plays a crucial role in connecting passengers across varying destinations with efficiency and dedication. Partnering with major airlines, United Ground Express focuses on delivering exceptional customer service, ensuring timely and smooth ground operations essential for a superior flying experience. As a well-established company within the airline industry, the company is committed to operational excellence and customer satisfaction, maintaining a reputation for professionalism and reliability. The role available at United Ground Express is based at the Sioux Falls Regional Airport in South Dakota, where the successful candidate will contribute directly to the airport's operational flow. This ground service agent position is centered around providing seamless check-in and ticketing experiences to passengers, assisting with reservations, rebooking, issuing boarding passes, and ensuring precise processing of passenger information. The position requires a dynamic individual who can handle diverse responsibilities including baggage handling, working alongside the flight crew, and ensuring compliance with federal aviation authorities. This role is full-time and offers competitive wages alongside a comprehensive benefits package. The position demands a high degree of physical activity such as standing, walking for extended periods, lifting baggage up to 70 lbs, and operating ground support equipment, all of which contribute to ensuring flights depart on time and luggage is properly managed. The role also involves using technology such as reservation software and radios to communicate effectively with co-workers and flight crews. Candidates must maintain calm and composure even when faced with customer service challenges or flight interruptions. Additionally, this role involves working in various weather conditions, which requires adaptability and physical stamina. United Ground Express offers a supportive work environment with career advancement opportunities and travel discounts for employees and their families. The company values diversity and inclusion, providing equal opportunities to all applicants and employees regardless of background. This role is integral to maintaining the high standards of safety, efficiency, and customer service that United Ground Express is known for, offering a meaningful career path for those interested in the airline and airport operations industry.

• Must be at least 18 years old
• Must acquire and maintain credentials vital for the position including fingerprint clearance, local airport badging, and background check
• Successful completion of pre-employment process which may include but not be limited to drug screen, hearing and vision check
• Available to work any shift
• day or night, weekends, and holidays
• mandatory overtime may be required based on operational need
• Comfortable working with computers, mobile devices, and new technologies
• Must be able to use radio electronic devices to communicate with co-workers or flight crew
• Must be able to read, write, fluently speak, and understand the English language
• Must be able to carry, bend, lift and turn with bags and other items weighing up to 70 lbs.
• Able to perform a variety of physical activities including pushing, bending, stooping, climbing, and working in tight spaces
• Authorized to work in the United States without sponsorship
• Must possess and maintain a valid US state driver's license. (Suspended, expired, revoked, or denied licenses are not valid.)