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Eli's Restaurant Group is a well-established and highly regarded restaurant company known for delivering exceptional food and service experiences. With a strong reputation for excellence, Eli's has become a beloved dining destination recognized not only for its culinary offerings but also as a fantastic place to work. The company prides itself on hiring individuals who exhibit creativity, passion, and a strong drive to excel within the hospitality industry. Eli's commitment to its team members is evident through its provision of top-notch benefits, ongoing career training, development programs, and ample opportunities for growth within the organization. This dynamic and supportive environment fosters a culture that values its people and rewards their dedication and hard work. The role of a Manager at Eli's is pivotal to the restaurant's success, acting as the heart and pulse of the operation. Managers are entrusted with the responsibility of ensuring that every guest enjoys the distinct and memorable "Eli's experience." This involves overseeing daily operations, from maintaining high standards of service and quality to effectively managing staff and resources. The restaurant environment is fast-paced and demanding, requiring managers to be energetic, knowledgeable, approachable, and efficient in their supervisory roles. They are expected to run the floor during service, ensuring that service standards are consistently met, and guest satisfaction remains at 100 percent. Managers at Eli's lead all areas of operations within their assigned departments, including marketing initiatives and human resource functions. They engage frequently with guests to address and resolve any issues, maintaining a strong focus on delivering outstanding service. Staffing is carefully managed by preparing accurate schedules and ensuring all shifts are adequately covered. Managers are also responsible for training and developing hourly team members through continuous feedback and coaching, promoting teamwork and improved performance. Supervisory duties involve recognizing excellence among team members, correcting behaviors when necessary, and fostering a motivating work environment. Operational responsibilities include efficient and cost-effective inventory management, enforcing company policies and standards, and adhering to legal regulations. Managers must maintain and manage checklists to ensure smooth restaurant operations and uphold sanitation and safety standards. Additionally, they play an active role in driving sales, implementing marketing activities, and ensuring compliance with liquor laws and responsible alcohol service guidelines. Part of the management role also involves recruitment activities such as reviewing applications, conducting interviews, and making hiring recommendations for front-of-house team members. Creating a fun, safe, and engaging workplace is emphasized through the organization of contests, theme nights, and staff incentives that align with the company’s core values and operational goals. Overall, a Manager at Eli's Restaurant Group combines leadership, operational expertise, guest service excellence, and team development to ensure that Eli’s remains an exceptional place to dine and work. This position offers a challenging yet rewarding career path for those passionate about hospitality and eager to grow within a supportive and dynamic company.

• A minimum 2 years prior restaurant management experience
• Must possess excellent and proven people management skills including resolving conflict coaching and developing others promoting teamwork and performance management
• Certification in Servsafe and Food Safety Handler Certification or within 30 days of hiring
• Training for Intervention Procedures (TIPS) certification required or within 30 days of hiring
• Ability to utilize Microsoft Office Suite programs especially Word Excel PowerPoint
• Strong catering/to-go and events background
• Experience with bar service and knowledge of state and local liquor laws
• Understanding of and demonstrated ability to manage labor inventory and waste
• Great verbal and written communication skills and strong interpersonal and conflict resolution skills
• Business math and accounting skills and strong analytical and decision-making skills
• Maintain a high degree of pace and intensity for an extended period of time while performing with quality and accuracy
• Listen to and comprehend communication from other managers team members and guests over background restaurant and equipment noise
• Adhere to schedule that includes an average of 55+ hours per week and rotating shifts including nights weekends and holidays
• Flexibility to cover shifts as needed even when not previously scheduled
• Adhere to company uniform and appearance policy