Front Desk Receptionist - Quick Hire!

Four Seasons Hotels and Resorts is a world-renowned luxury hospitality company that is powered by its dedicated and passionate people. The company brings together a collective of individuals who are constantly striving for excellence, pushing themselves to reach new heights, and maintaining a culture of mutual respect and genuine care. At Four Seasons, each team member plays a vital role in crafting extraordinary experiences for guests, residents, and partners worldwide through a commitment to luxury service delivered with a genuine heart. The company recognizes that the key to providing unparalleled guest experiences lies in offering a world-class employee experience and fostering an inclusive and supportive company culture. The Four Seasons Hotel San Francisco is situated in a modern oasis at the city’s most vibrant and exciting location. Overlooking Yerba Buena Gardens and just steps away from major city landmarks such as the Financial District, Union Square shopping, the Moscone Convention Center, the Museum of Modern Art, and the Contemporary Jewish Museum, this iconic hotel stands as a beacon of sophistication and comfort. The hotel offers guests an unmatched blend of the city's natural beauty and urban energy, with newly renovated rooms inspired by San Francisco’s fog, redwood trees, and ocean. It serves as a hub where business ideas materialize, loved ones connect, and memorable celebrations take place. As a front desk receptionist at Four Seasons Hotel San Francisco, you become a central part of the Front Office Team, responsible for ensuring that guests have a smooth, welcoming, and seamless arrival and departure experience. This role holds great significance as it is often the first point of contact and the last impression guests have of the hotel, making it a high-profile position with unique responsibilities. The front desk receptionist provides a warm welcome, registers guests efficiently, manages payment methods, and checks guests in and out while ensuring maximum guest satisfaction. You will be tasked with responding to a wide range of guest requests with accuracy and professional hospitality, offering personalized recommendations, and maintaining compliance with Four Seasons standards. This position demands excellent communication skills, the ability to multitask in a high-volume work environment, and the flexibility to work various shifts including overnight, holidays, and weekends. Four Seasons values employees who are outgoing, enjoy helping others, and have a passion for delivering intuitive service with a friendly smile. The hotel's commitment to its employees is reflected in its award-winning work environment and comprehensive benefits package, which includes competitive hourly rates, generous medical and dental plans, retirement plans, parental leave pay, pet insurance, and more. Employees are encouraged to strive for both personal and professional growth and are empowered to act ethically and responsibly in their roles. Joining Four Seasons means becoming part of a global family dedicated to creating lasting impressions through exceptional hospitality, where life is richer by connecting with the people and world around us. This role offers the opportunity to work in a dynamic urban setting, contribute to a culture of excellence, and develop a rewarding career in luxury hospitality.

• Previous luxury hotel front desk experience preferred
• Must have excellent customer service and guest contact skills
• Ideal candidates will be outgoing and enjoy helping others
• Candidates with a degree in hospitality or similar are preferred
• Ability to quickly and positively establish rapport is required
• Above average communication skills both written and oral are required
• Current Four Seasons employees bilingual candidates and those with prior experience in a luxury hotel environment will receive priority consideration
• Must possess the ability to work in a high volume operation
• Must be able to multi-task and complete tasks by established deadlines
• Must be able to work a flexible schedule including overnight shifts holidays and or weekends