Front Desk Receptionist - Quick Hire!

Cool Smiles Orthodontics is a well-established orthodontic practice located in Riverside, California, dedicated to providing high-quality orthodontic care to patients of all ages. With a focus on creating beautiful, healthy smiles, Cool Smiles Orthodontics combines advanced dental technology with personalized patient care to ensure every individual receives the best possible treatment experience. The practice prides itself on fostering a friendly, professional, and welcoming environment where patients feel comfortable and valued from the moment they walk through the doors. As a growing team, Cool Smiles Orthodontics is committed to innovation, community involvement, and continuous improvement to maintain its reputation as a trusted leader in orthodontic services within the Riverside area. We are currently seeking a full-time Bilingual Front Desk Receptionist to join our dynamic team. This role is vital in ensuring an exceptional patient experience as you will be the first point of contact for patients entering the practice. Your ability to warmly greet and assist patients, efficiently manage scheduling and administrative tasks, and communicate effectively in both English and Spanish will contribute significantly to the smooth operation of our office. The position offers a competitive hourly wage of $17.00 to $19.00, commensurate with experience, and includes a robust benefits package that supports employee well-being and professional growth. The Bilingual Front Desk Receptionist will perform a broad range of duties including greeting patients upon arrival, answering inquiries, managing appointment schedules, handling cash transactions, and supporting marketing initiatives. This role demands a professional demeanor, excellent organizational skills, and the ability to multitask effectively in a fast-paced environment with frequent patient interaction. Ideal candidates will possess strong interpersonal skills to connect with a diverse patient base, demonstrate attention to detail, and maintain a positive, proactive attitude when addressing challenges. This full-time position operates during standard office hours, Monday through Friday, with a shift from 8:30 AM to 5:30 PM Monday through Thursday and 8:00 AM to 5:00 PM on Friday. Employees benefit from a supportive workplace culture that encourages personal and professional development. Additional perks include a 401(k) retirement plan with matching contributions, health insurance, paid time off, paid holidays, and a uniform allowance, all designed to provide a balanced work-life experience. By joining Cool Smiles Orthodontics as a Bilingual Front Desk Receptionist, you will become an essential member of a compassionate team dedicated to improving patients' lives through excellent service and care. This position not only offers the chance to apply your customer service skills and bilingual abilities but also the opportunity to grow within a thriving and respected orthodontic practice. If you are enthusiastic about making a positive impact and enjoy being part of a collaborative, patient-focused environment, this is the perfect place for you to advance your career.

• High school diploma or equivalent
• Minimum 1 year of experience in a customer service role
• Fluency in English and Spanish
• Strong interpersonal skills
• Exceptional multitasking abilities
• Proficiency in basic computer skills
• Positive attitude and proactive problem-solving skills