Front Desk Receptionist-Part-time/On-call - Quick Hire!

Brown County Community Treatment Center is a comprehensive healthcare facility dedicated to serving individuals with mental health and developmental needs. The center encompasses various specialized institutions including the Nicolet Psychiatric Hospital, CTC Outpatient Clinic, Bayshore Village Nursing Home, and Bayhaven CBRF. This multidisciplinary establishment is committed to delivering compassionate, patient-centered care while fostering a supportive environment for both clients and staff. Brown County prides itself on maintaining high standards in confidentiality, professionalism, and operational efficiency in all its facilities and programs. Established with the goal of improving community well-being through innovative health services, the community treatment center plays an essential role in providing residential, outpatient, and long-term care options tailored to each individual's needs. The Receptionist and General Clerical position at Brown County Community Treatment Center is a part-time role offering an hourly wage starting at $16.00, with an increase to $16.53 following the successful completion of a six-month initial employment period. This role demands a dedicated and personable individual capable of handling a wide array of clerical tasks while serving as the first point of contact for clients, visitors, and staff. As a receptionist, the successful candidate will operate under general supervision but will also exercise independent judgment and critical thinking when handling transactions and communications with the public. Primary responsibilities include managing incoming calls, providing clear and courteous information, and redirecting communications appropriately among multiple departments within the center. The role requires familiarity with the center’s various programs and operations to ensure efficient information flow and responsiveness. In addition to reception duties, the role involves specialized clerical functions such as maintaining accurate records, processing cash transactions, and upholding strict confidentiality in compliance with State and Federal privacy regulations. The receptionist will be entrusted with handling sensitive client and business information, necessitating a high level of discretion and professionalism. Organizational skills are essential for maintaining files according to departmental standards and supporting the day-to-day operations of the center. The position also requires proficiency in Microsoft Office applications and the ability to operate standard office equipment including computers, fax machines, photocopiers, and calculators. This position operates on a part-time schedule with hours every Monday plus alternating Fridays, Saturdays, and Sundays; on-call hours vary, requiring flexibility. The work environment involves standard office conditions with intermittent physical activity such as sitting for extended periods, some lifting, and operating office machinery. Strong communication skills are vital, as the receptionist will interact frequently with clients, staff, and the general public, providing excellent customer service to promote a welcoming atmosphere. Candidates seeking this role should be prepared to handle deposit and receipt generation tasks with accuracy and consistency, assist with clerical duties including data entry into departmental databases, and contribute to ongoing projects and programs as needed. The ability to maintain a safe and organized workspace is also critical. Overall, this is an excellent opportunity for individuals interested in contributing to a meaningful community-centered healthcare service while developing broad clerical and administrative expertise.

• high school diploma or equivalent
• prior clerical or receptionist experience preferred
• knowledge of health and human services department regulations and procedures
• ability to maintain confidentiality in compliance with state and federal laws
• ability to lift up to 20 pounds
• capacity to sit for extended periods and perform intermittent standing and walking
• valid availability for part-time schedule including every monday plus every other friday, saturday, and sunday
• ability to work on-call hours as needed