Front Desk Receptionist - Part-time and Full-time openings!

Retina Consultants is a distinguished specialty medical practice with several offices located in Charleston, WV, and surrounding regions. Known for their commitment to providing exceptional eye care, Retina Consultants offers specialized medical services for patients with retinal diseases. The practice is well-regarded in the community for its professional and compassionate approach to healthcare, combining advanced medical expertise with a patient-focused philosophy. As a key healthcare provider in the region, Retina Consultants emphasizes quality care, patient education, and the use of the latest diagnostic and treatment technologies to improve patient outcomes. The practice's mission is to deliver timely, effective, and comprehensive retinal care in a supportive and welcoming environment. We are currently seeking both full-time and part-time Front Office Receptionists to join our busy Charleston office team. The position is vital as the front desk serves as the initial point of contact for all patients, setting the tone for their experience at the clinic. This role involves a blend of administrative duties and patient interaction, requiring excellent organizational skills and a friendly demeanor. Part-time employees will work 2-3 days per week with full-time work hours on those days, providing flexibility while maintaining consistent coverage. Full-time employees will benefit from a comprehensive benefits package including paid time off, employer-paid medical, dental, and vision insurance premiums, as well as a 401k and profit-sharing plan. The Front Office Receptionist will be responsible for managing patient registrations, handling referral monitoring, managing incoming phone calls, verifying insurance coverage, collecting copayments, and scheduling patient appointments. Because this position requires multitasking in a high-paced healthcare setting, candidates must be able to maintain professionalism and composure while providing empathetic service to patients and their families. The ideal candidate will demonstrate a team-oriented mindset, a commitment to excellent attendance, and the flexibility to occasionally work at satellite offices as needed. They will play a crucial role in ensuring smooth office operations and a positive patient experience, representing the practice with a friendly, professional attitude both in person and over the phone.

• 1-2 years minimum experience in a front office position
• willingness to work in satellite offices as needed
• ability to work in a fast paced environment
• team player mindset and willing to help in all areas
• ability to multi-task
• commitment to excellent attendance
• flexibility to travel to remote offices