Front Desk Receptionist (Dermatology) - Norfolk, VA

Anne Arundel Dermatology is a leading dermatology practice committed to providing exceptional care to patients and fostering a supportive and collaborative environment for its staff. Established over 50 years ago, this organization has grown significantly and now comprises more than 250 clinicians across 110 locations in seven states in the Mid-Atlantic and Southeastern regions of the United States. Anne Arundel Dermatology is dedicated to maintaining the highest standards in medical, surgical, and esthetic skin care through ongoing education, training, and the incorporation of the latest research and treatment advancements in dermatology. The company's culture is centered around core values such as patient-first care, accountability, trust, teamwork, and growth, which collectively create a nurturing and dynamic workplace for all employees. The Front Desk Receptionist at Anne Arundel Dermatology plays a vital role in ensuring the efficient daily operation of the practice as well as delivering excellent patient experiences. This position involves being the first point of contact for patients, greeting them warmly, assisting with check-in and check-out procedures, scheduling appointments, managing billing and insurance information, and maintaining accurate patient records. The receptionist also supports communication by screening calls, taking messages, and coordinating patient flow throughout the office. Beyond administrative responsibilities, the receptionist contributes to inventory management, such as updating product stock and fulfilling orders. This role requires a highly professional, friendly, and organized individual with excellent communication and multitasking skills who can thrive in a fast-paced clinical setting. Anne Arundel Dermatology emphasizes long-term career development and provides comprehensive hands-on training, making this an excellent opportunity for a motivated individual seeking growth within a reputable dermatology institution.

• High school graduate or GED
• 1-3 years recent experience as a medical receptionist in a clinical or surgical setting preferred
• Previous experience in dermatology preferred
• Excellent customer service and communication skills
• Knowledge of HIPAA standards
• Ability to manage multiple tasks simultaneously
• Excellent organizational and time management skills
• Ability to function well in a fast-paced and stressful environment
• Detail-oriented
• Working knowledge of multi-line phone system
• Able to operate standard office equipment such as computer, fax, copier, scanner
• Intermediate computer skills and experience in EMR utilization
• Fluent in English
• Ability to sort and file materials correctly alphabetically or numerically
• Ability to travel to and provide coverage for other local offices as needed