Front Desk Receptionist - Bilingual Spanish - Quick Hire!

America's Best is a leading optical retail brand that operates as a part of National Vision, one of the largest optical retailers in the United States. With over 1,000 store locations nationwide, America's Best is dedicated to providing an exceptional eye care experience by combining quality eyewear and professional eye care services at an affordable price. The company is well-known for its commitment to making quality eye care and eyewear more accessible and affordable to a broad demographic, reflecting National Vision's core mission that everyone deserves to see their best in order to live their best life. The brand's consistent growth demonstrates its strong presence in the optical retail market and its dedication to customer satisfaction and accessibility. For more information about America's Best, visit AmericasBest.com. This role is integral to America's Best store operations as a Receptionist, the welcoming face of the store. Receptionists ensure that customers receive high-quality service the moment they enter the store by greeting them warmly and maintaining an organized, efficient front office. The role combines customer service expertise with operational responsibilities, including managing patient records, handling appointment scheduling, and facilitating smooth communication within the store. Receptionists play a crucial part in maintaining the flow of daily store activities and supporting the team to stay on track. The position requires a courteous and friendly approach, as the individual will interact with customers both in person and over the phone. The role offers the unique benefit of having Sundays off weekly, as the store is closed on Sundays, providing a regular day for rest or personal time. Your responsibilities will include ensuring excellent customer service while strictly following safety protocols, managing customer flow within the store, answering and forwarding phone calls, understanding and processing managed care plans, providing accurate customer information, scheduling and confirming appointments, managing patient records efficiently, tracking orders and notifying customers, and participating in company meetings. Additionally, the Receptionist will be responsible for maintaining a tidy reception area, managing mail and deliveries, and keeping office supplies inventory up to date. Joining America's Best means becoming part of a company that values its associates, offering competitive pay with bonus potential for every position. The company provides a comprehensive benefits package, including health and dental insurance, a 401k retirement savings plan with company match, flexible spending accounts, paid personal time off, paid holidays, parental leave, employee discounts on eyewear, and opportunities for professional growth and advancement. National Vision prioritizes training and internal promotions, ensuring that employees have access to educational programs and career development paths. America's Best is an equal opportunity employer, committed to fostering a diverse and inclusive work environment, welcoming qualified candidates from a variety of backgrounds and experiences.

• High school diploma or equivalent
• fluent in reading and speaking both English and Spanish
• 0-2 years related experience preferred
• strong customer service skills
• strong organizational skills
• ability to handle multiple phone lines
• excellent communication skills