Front Desk Concierge - Apply Now!

The Crestmoor at Green Hills is a luxury senior living community that offers Independent Living, Assisted Living, and Memory Care services, tailored to support the needs of its residents with dignity and compassion. Located in an appealing setting, the community prides itself on fostering a warm and welcoming environment where seniors can thrive with access to quality care and premium amenities. The Crestmoor at Green Hills is dedicated to providing an exceptional living experience through personalized support and a vibrant community culture, making it a trusted choice for seniors and their families who seek an engaging and comfortable lifestyle for their loved ones. We are currently seeking enthusiastic and professional Concierge/Front Desk/Security Associates to join our dedicated team at The Crestmoor at Green Hills. This full-time position offers a competitive pay range of $17.00 to $22.00 per hour and requires availability to work weekends and holidays. As the face of the community, you will play a crucial role in creating a positive and secure atmosphere, greeting residents, guests, and families with warmth and professionalism. Your attentiveness and dedication will contribute to the overall exceptional experience delivered to our residents. In this role, the Concierge/Front Desk/Security Associate is responsible for managing the front desk operations, answering inquiries, maintaining the safety and cleanliness of public spaces, and assisting with various administrative tasks. You will be instrumental in supporting the sales and marketing team by handling inquiries efficiently and assisting with guest and employee requests. Monitoring building access and emergency systems is a vital part of this position, as is participating actively in the community’s emergency response team. The ideal candidate will have excellent communication skills, strong problem-solving abilities, and the capability to manage multiple responsibilities with attention to detail and professionalism. Additionally, associates will assist with maintenance orders, coordinate interview scheduling for departmental hiring, and perform routine checks on residents and guests to uphold the community’s safety policies. The position demands physical readiness to stand for extended periods, lift up to 40 pounds, and occasionally perform tasks involving stairs or ladders. This role offers the opportunity to be part of a community-focused team dedicated to service excellence and resident satisfaction. If you are a motivated individual ready to contribute to a respected senior living community, we encourage you to apply and become a vital part of The Crestmoor at Green Hills family.

• High school diploma or GED required
• Prior customer service, front desk, and telephone experience preferred
• Valid Texas Driver’s License required
• Excellent communication and customer service skills
• Strong problem-solving skills
• Good judgment and attention to detail
• Proficient in PC skills including Microsoft Office, Word, and some Excel
• Understanding of HIPAA requirements