Front Desk Agent - Apply Now!

Crown Hotel & Travel Management, LLC is a prominent player in the hospitality industry, offering a diverse range of career opportunities within a reputable hotel management and travel services company. Known for its commitment to quality service and guest satisfaction, Crown Hotel & Travel Management, LLC encompasses a variety of roles that cater to different functions within the hotel environment, including front-line guest interaction and vital behind-the-scenes hospitality operations. This company is dedicated to fostering professional growth and development, making it an attractive workplace for individuals seeking long-term careers in the hotel and travel sector. The work environment at Crown Hotel embraces inclusivity and diversity, further supporting their mission to deliver exceptional service and operational excellence. This part-time hotel position entails playing a pivotal role in enhancing guest experiences by managing accommodations reservations, processing payments, allocating rooms, and providing crucial information regarding hotel policies and tourism opportunities. Candidates selected for this role will engage directly with guests, addressing their inquiries, handling concerns with professionalism, and ensuring safety and security throughout their stay. Other responsibilities include maintaining guest reservation records in compliance with credit card security requirements, balancing the cash drawer, and executing routine cleaning and minor maintenance documentation. Team members are expected to maintain a polished appearance by wearing designated uniforms and name tags. This role requires working on weekends and demands excellent organizational skills alongside strong communication capabilities. The company offers a comprehensive benefits package including medical, dental, and vision insurance, supplemental insurance options, an enhanced paid time off plan, paid training, and a positive company culture that supports employee well-being and career advancement.

• High school diploma or equivalent
• Basic working knowledge of a computer including word processing
• Excellent communication and interpersonal skills
• Ability to interact with many types of personalities
• Good organization and time management skills
• Ability to frequently kneel, reach, crawl, and twist torso
• Ability to regularly lift and carry up to 20 pounds without assistance
• Maintain a high standard of personal hygiene and appearance