Front Desk Agent - Apply Now!

Fairfield by Marriott Anaheim Resort is part of the globally recognized Marriott International portfolio, offering guests a welcoming and reliable experience inspired by the hospitality legacy of its family-owned origins. Located at 1460 South Harbor Boulevard in Anaheim, California, this hotel provides a seamless blend of comfort and convenience with over 1,000 locations worldwide. Known for delivering quality service at a great value, Fairfield by Marriott ensures guests enjoy a smooth and memorable stay, upholding their Fairfield Guarantee which promises guest satisfaction at every visit. The Service Specialist role at Fairfield by Marriott Anaheim Resort is a key position that extends beyond conventional front-desk duties to truly build personalized and unique guest experiences. Employed full-time in a non-management capacity with a competitive hourly wage of $28.00, this position requires flexibility with scheduling to meet the fluctuating needs of the hotel. Service Specialists take initiative in offering a broad range of services that guide and support guests throughout their stay, prioritizing guest satisfaction and comfort at all times. This dynamic role demands that specialists act proactively around the hotel, handling operational tasks, responding effectively to guest requests, and engaging in meaningful interactions that enhance the overall experience. Tasks such as serving quality food, completing detailed reports, and sharing information about local events and attractions are designed to make every guest transaction an integral part of their visit. Specialists are empowered to move swiftly and efficiently, performing a variety of physical duties including standing, sitting, walking for extended periods, moving and lifting objects weighing up to 25 pounds, and assuming postures that involve bending, stretching, and reaching. Central to success in this role is maintaining a professional appearance, following company procedures, respecting confidentiality, and protecting company assets. The hotel environment is fast-paced and requires a service-oriented mindset where every duty, from greeting guests to addressing their individual needs, contributes to both guest satisfaction and hotel operation. Although no prior related work experience or supervisory experience is required, candidates should possess a high school diploma or GED equivalent. Marriott International is committed to equal employment opportunity and fostering a diverse and inclusive workplace. The organization actively cultivates a respectful work environment that values associates' varied backgrounds and experiences. They ensure non-discrimination based on disability, veteran status, or any legally protected traits. This commitment extends to applicants with criminal histories in accordance with relevant federal, state, and local laws. By joining Fairfield by Marriott Anaheim Resort as a Service Specialist, candidates become part of a global network of hospitality professionals dedicated to excellence and guest satisfaction. This role provides an excellent stepping stone for individuals looking to build a meaningful career in hotel operations while developing skills in customer service, operational support, and teamwork within one of the most respected hospitality brands worldwide.

• high school diploma or equivalent
• no prior work experience required
• no supervisory experience required
• must be able to stand, walk and perform physical tasks for extended periods
• ability to lift and move objects up to 25 pounds
• flexibility with scheduling
• commitment to maintaining company standards and procedures