Ford Service Receptionist - Quick Hire!

Murgado Ford of Chicago, a distinguished member of the renowned Murgado Automotive Group, stands as a beacon of excellence in the automotive industry. Known for its unwavering commitment to providing outstanding automotive experiences, Murgado Ford has built a reputation for delivering superior customer service and fostering strong community relationships. This dealership is part of a larger network dedicated to innovation, quality, and customer satisfaction, making it a preferred destination for automotive needs in the Chicago area. As a well-established Ford dealership, Murgado Ford prides itself on offering a wide range of vehicles, comprehensive service options, and a team of knowledgeable professionals committed to ensuring every customer enjoys a seamless and rewarding experience. The dealership is deeply rooted in the community, emphasizing transparency, trust, and professionalism in every interaction. Their focus extends beyond sales, with a strong emphasis on after-sales service and support to maintain long-term customer loyalty. The Automotive Service Receptionist role at Murgado Ford of Chicago is a pivotal position within the service department, serving as the initial point of contact for customers seeking service or repairs. This role demands a highly organized, customer-focused individual with excellent communication skills who can manage multiple tasks efficiently in a dynamic environment. The receptionist is responsible for greeting customers warmly, managing phone calls, scheduling service appointments, and supporting administrative functions that contribute to the smooth operation of the service department. In addition to these primary responsibilities, the Automotive Service Receptionist will assist with document management tasks such as scanning and filing repair orders and maintaining accurate records. The role requires close collaboration with service technicians and other departments to facilitate key control and vehicle drop-off and pick-up procedures. A strong attention to detail and problem-solving abilities are essential, especially when addressing customer inquiries or concerns and escalating issues when necessary. Working at Murgado Ford offers a competitive wage of $17.50 per hour with the potential for bonuses, reflecting the company’s recognition of the value that dedicated employees bring to the organization. The dealership fosters a supportive and inclusive work environment, promoting equal opportunity employment and adhering to strict non-discrimination policies. Employees are encouraged to grow professionally and contribute to a vibrant team atmosphere focused on delivering excellence in automotive service. Joining the team as an Automotive Service Receptionist means becoming part of a trusted and innovative automotive group, where your contributions directly impact customer satisfaction and operational success. This employment opportunity is ideal for candidates with a high school diploma or equivalent, who have prior experience in receptionist or administrative roles, preferably within the automotive industry. Proficiency with Microsoft Office and dealership management systems is beneficial, along with strong multitasking abilities and a customer-first mindset. Overall, Murgado Ford of Chicago provides a rewarding workplace for detail-oriented individuals eager to advance their careers in the automotive service sector, offering a stable and professional environment with opportunities for growth.

• high school diploma or equivalent
• prior receptionist or administrative experience preferred
• automotive industry experience is a plus
• strong customer service and interpersonal skills
• ability to multitask and manage competing priorities in a fast-paced environment
• proficiency with Microsoft Office Suite and dealership management systems preferred
• strong attention to detail with excellent organizational skills