Food Service Manager - Winston-Salem, NC

Aramark is a global leader in food service, facilities, and uniform services, proudly serving millions of guests every day across 15 countries. Rooted in service and driven by a commitment to make a positive impact for their employees, partners, and communities, Aramark focuses on creating quality experiences through innovative dining solutions and exceptional customer service. The company values inclusivity and equal opportunity, fostering a workplace where diversity is embraced and every individual has the chance to grow professionally and personally. As a well-established organization, Aramark delivers comprehensive food services and operational excellence in various environments including schools, universities, hospitals, stadiums, and corporate settings. The Food Service Manager role at Aramark is a key management position responsible for overseeing dining operations where customers order prepared foods from a menu. This role entails developing and implementing effective dining solutions tailored to meet customer preferences while ensuring high-quality service and operational efficiency. The position requires strong leadership skills to engage and develop team members using Aramark’s coaching model, ensuring both individual and team performance meets business objectives and client expectations. The Food Service Manager plays a pivotal role in fostering a positive dining environment by adhering to safety and sanitation standards and maintaining compliance with all relevant policies and regulations. In addition to operational responsibilities, this position demands a strong focus on client relationship management. The Food Service Manager identifies client needs, communicates operational progress, and ensures an excellent customer experience by coordinating with other departments to deliver a unified food service. Financial performance oversight is also critical; the manager must ensure the completion and maintenance of profit and loss statements, meet financial targets, and use data-driven insights to optimize costs and improve margins. Productivity is enhanced through efficient operations, cost control measures, and strict adherence to food and labor initiatives. The Food Service Manager is also tasked with leading front-of-house dining operations, planning and directing food service activities to provide a final product that exceeds customer expectations. Analytical skills and attention to detail are essential to supervise production quality and control processes effectively. Physical stamina is required as this role involves occasional lifting, carrying, pushing, and pulling up to 50 pounds, as well as standing for extended periods. Working at Aramark offers more than just a job – it provides a platform for career development and the opportunity to be part of a mission-driven company that values innovation, collaboration, and service excellence. Employees can expect support in skill development and a dynamic work environment where adaptability and proactive problem-solving are encouraged. By joining Aramark as a Food Service Manager, individuals are positioned to make a meaningful impact on both the company’s success and the communities it serves, contributing to a sustainable and inclusive future.

• At least 1 year of experience
• At least 1 year of experience in a management role
• Bachelor's degree or equivalent experience preferred
• Strong interpersonal skills
• Ability to maintain effective client and customer rapport for mutually beneficial business relationships
• Ability to demonstrate excellent customer service using Aramark's standard service model
• Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers
• Ability to lift, carry, push, and pull up to 50 lb
• Ability to stand for extended periods of time