Front Desk Receptionist - Quick Hire!

United Urology Group (UUG) is a respected healthcare provider specializing in comprehensive urologic care. With a strong commitment to compassionate and patient-centered treatment, UUG operates multiple clinics that deliver advanced medical services using the latest technology. The organization emphasizes a culture of teamwork, integrity, and diversity, creating a supportive environment not only for patients but also for its staff. UUG values its employees and offers competitive salaries, excellent benefits including health, dental, and vision insurance, tuition reimbursement, and corporate discounts. Work-life balance is emphasized, with stress on enjoying weekends off and fostering a professional yet caring atmosphere. The Front Desk Receptionist role at United Urology Group is a vital position that serves as the initial contact point for patients and visitors. This full-time role, offering an hourly wage ranging between $18.50 and $21.00 depending on experience and location, demands a professional, friendly, and attentive individual who can manage appointment scheduling, patient check-ins, and various administrative tasks efficiently and independently with minimal supervision. The receptionist will uphold the practice's positive image by creating a welcoming environment built on the foundation of excellent customer service. This position requires handling confidential information in compliance with HIPAA regulations, working proficiently with electronic health records and practice management systems, and supporting the healthcare team by ensuring smooth daily operations. The role may also involve traveling to other nearby UUG locations as needed. Candidates for this position should expect a fast-paced work setting where attention to detail and the ability to multitask are critical. Besides administrative duties, the receptionist will manage patient payments, verify insurance information, schedule follow-ups and procedures, and coordinate referrals accurately. Strong communication skills, both verbal and written, are essential to interact effectively with patients and staff. The role seeks individuals who demonstrate compassion, patience, a proactive approach to problem-solving, and a willingness to learn continuously. The receptionists play a significant part in enhancing the overall patient experience by fostering trust and ensuring that patients feel cared for from their first interaction with the practice. Overall, working as a Front Desk Receptionist at UUG offers an excellent opportunity for those interested in healthcare administration and patient service, combining the chance to develop professional skills in a supportive and dynamic environment while contributing meaningfully to patient care.

• Minimum high school diploma or GED
• Minimum of two years front office experience preferably in a medical setting
• 1 to 2 years customer service experience
• Ability to work in a fast-paced environment
• Strong communication skills both verbal and written
• Proficient computer skills
• Willingness to travel to other sites within a reasonable geographic region
• Maintain HIPAA compliance