Food Service Manager - Syracuse, NY

Byrne Dairy & Deli is a well-established, family-owned company known for its commitment to quality, community, and employee growth. Founded as a local enterprise, Byrne Dairy & Deli has grown into a respected regional brand that prides itself on delivering fresh, high-quality food products and exceptional customer service. The company operates retail stores and food service departments, with a focus on creating a welcoming environment where both employees and customers feel valued and supported. Byrne Dairy & Deli emphasizes a team-oriented culture and is dedicated to advancing its workforce through comprehensive training and professional development opportunities. This supportive work setting fosters career growth and rewards dedication, making the company a preferred employer in the food service industry. Employment with Byrne Dairy & Deli is offered on a full-time basis, with competitive salaries typically ranging from $46,000 to $52,000 annually, alongside a comprehensive benefits package that includes medical, dental, and vision coverage, paid vacation, and other valuable perks. The Food Service Manager role at Byrne Dairy & Deli is instrumental in managing the complete food service operations within a single store location. This position entails a broad range of responsibilities aimed at ensuring that all food service activities meet company quality, safety, and customer service standards. The manager oversees daily operations, including food preparation, inventory control, sanitation, and staff supervision. A core duty is to maintain superior food quality and safety in compliance with federal and state regulations, ensuring that all food products are fresh, properly stored, and prepared according to established recipes and safety protocols. This role also involves fostering a positive and family-oriented workplace culture that motivates the team to excel. As a leader, the Food Service Manager provides guidance, training, and performance evaluations to the food service staff, promoting their professional growth and development. The manager plays a pivotal role in interdepartmental collaboration within the store, integrating the food service department with other operations to enhance overall store performance. Exceptional customer service is a key focus, with the manager directly engaging with customers to resolve issues and ensure their satisfaction. Duties also include managing food orders, conducting weekly and monthly inventory audits, maintaining equipment like ice cream machines, and upholding cleanliness standards. This position demands strong organizational skills, attention to detail, and the ability to manage multiple priorities efficiently. It requires a minimum commitment of 45 hours per week and involves physical tasks such as lifting up to 50 pounds, and working in varying temperature conditions including coolers and freezers. Byrne Dairy & Deli supports its Food Service Managers with extensive training and ongoing development opportunities, encouraging career advancement within the company. This role is ideal for motivated, detail-oriented individuals passionate about food service management and leading a team within a dynamic retail environment.

• High school diploma
• Minimum 1 year food service management experience
• Minimum 2 years experience working in the food service industry
• Ability to enter, transcribe, record, store or maintain information in written or electronic form
• Ability to handle responsibility for proper presentation, portion control and serving temperature
• Required to perform duties inside cooler and freezer
• Ability to supervise others including assigning/directing work, conducting evaluations, training, disciplinary/corrective actions, and implementing policies and procedures