Food Runner - Dearborn, MI

Dearborn Inn Autograph Collection, located at 20301 Oakwood Boulevard, Dearborn, Michigan, is a distinguished hotel within the esteemed Autograph Collection by Marriott International. Known for its rich blend of history, charm, and modern comfort, the Dearborn Inn offers guests a unique and memorable experience that combines excellent service with a welcoming atmosphere. As part of Marriott's portfolio of independent 4 and 5-star hotels, the Dearborn Inn is dedicated to delivering exceptional hospitality that caters to the contemporary traveler seeking not just a place to stay but an experience that enriches their personal journey. The hotel embodies the spirit of the Autograph Collection brand, which celebrates individuality, originality, and bold character in each of its properties. The role offered is that of a Guest Service Expert, a full-time, non-management position integral to the hotel's food and beverage operations. The Guest Service Expert goes beyond just serving food to the guests; they are instrumental in creating an unforgettable dining experience that includes attentive service, assistance in the kitchen, maintaining cleanliness, and ensuring that the workspace and supplies are well organized and replenished. This role demands proactive engagement, a keen eye for quality, and commitment to seamless guest satisfaction. As a Guest Service Expert at the Dearborn Inn, you will be expected to take initiative in offering a wide range of services that enhance the guests' overall experience. From setting the tables meticulously, supporting kitchen operations, to maintaining hygiene and supply levels, every task you perform contributes directly to crafting a welcoming and enjoyable environment for guests. It is essential for team members to adhere to company guidelines and procedures, uphold quality standards, and maintain professional appearance and communication. Physically, the role requires the Guest Service Expert to be active and mobile throughout their shift, which includes standing, walking, and moving on various surfaces that may include inclines, uneven or slippery areas. The job involves lifting, carrying, pushing, or placing items typically weighing less than 50 pounds without assistance. Additionally, tasks may require reaching high places, bending, twisting, stretching, and crouching, making physical fitness and stamina important attributes for success in this role. This position offers an excellent opportunity to join a dynamic team within a globally recognized hotel brand that values diversity, inclusion, and equal opportunity. The Autograph Collection emphasizes a workplace culture where talents and backgrounds from all associates are celebrated and contributes to the strength of the organization. At the Dearborn Inn, engagement in your role means contributing to a safe workplace, following company protocols, and continuously enhancing the guest experience through excellence in service. Joining the Dearborn Inn Autograph Collection means becoming part of an elite network of hotels that appeal to the Individualist traveler—someone who uses travel to add unique experiences to their own story. This role not only offers a chance to contribute to that unique hospitality but also to grow professionally within Marriott International's expansive global team. You will be supported to perform at your best, develop your skills, and align your work with a meaningful purpose. The experience you deliver and the skills you nurture here can shape you into your best professional self.

• High school diploma or equivalent
• ability to lift and carry items up to 50 pounds
• ability to stand and walk for extended periods
• ability to perform physical tasks such as bending, twisting, stretching, and crouching
• willingness to follow company guidelines and maintain professional appearance
• commitment to guest satisfaction and teamwork
• ability to understand and verify menu information