Food & Beverage Supervisor-Buena Park,CA-Buena Park,CA,USA,CA

Knott's Berry Farm is a world-renowned theme park located in Buena Park, California, known for its thrilling rides, entertaining shows, and rich history as Orange County's oldest theme park. As a staple destination for family entertainment, Knott's Berry Farm offers a unique blend of fun, adventure, and dining experiences that attract millions of visitors each year. The park is committed to delivering memorable guest experiences through exceptional customer service, high-quality food and beverage offerings, and a fun, safe environment for both guests and employees. The Food and Beverage Supervisor role at Knott's Berry Farm is a pivotal position responsible for ensuring daily operations at food and beverage locations run smoothly, efficiently, and in line with company standards and guest expectations. The Food and Beverage Supervisor oversees multiple critical aspects of their assigned location(s). This includes ensuring all necessary products are available for daily business needs and that staffing levels are appropriate to deliver excellent service. This role demands a hands-on leader who actively participates in training team members, providing guidance through coaching, documentation, and addressing any workplace concerns such as conflicts or performance issues. The supervisor also plays a direct role in resolving guest complaints, ensuring guest satisfaction, and reinforcing high standards of hospitality. A key component of the supervisory role involves managing inventory control, maintaining accurate weekly inventory records, and controlling waste levels. Supervisors monitor and explain any variances from budgeted revenues or labor costs, working closely with area management to meet financial goals. They are responsible for compliance with safety and sanitation standards, such as proper food handling procedures and monitoring food temperatures, in addition to overseeing overall cleanliness and maintenance of the work environment. The position requires a proactive leader who communicates effectively through daily reports detailing financial data, operational concerns, and staff or guest feedback. Supervisors must ensure that all equipment is maintained properly by coordinating with maintenance teams and reporting any issues promptly. They hold preshift meetings to align the team with daily expectations, policies, and promotions, guaranteeing a consistently excellent guest experience that aligns with Knott's Berry Farm standards. This role offers a competitive salary of $24 per hour and requires flexibility to work nights, weekends, and holidays as needed based on park business demands. The Food and Beverage Supervisor position is vital in supporting the park’s mission to provide exceptional food and beverage services that complement the entertainment offerings, making every guest visit memorable from start to finish. Joining the Knott's Berry Farm team means being part of a dynamic workplace where leadership, guest service excellence, and operational efficiency are priorities.

• Associate's degree or vocational or technical school degree
• California Food Handlers Certificate
• ServSafe Alcohol certification
• 2-4 years of relevant work experience
• 1-3 years of leadership or supervisory experience
• ability to work nights, weekends, and holidays as dictated by park business demands