Food & Beverage Manager

ASM Global is the world\'s leading producer of entertainment experiences, managing publicly owned assembly facilities across the globe in more than 15 countries. Known for its exceptional standards in venue management, ASM Global operates numerous arenas, convention centers, stadiums, and theaters. This company prides itself on innovation, operational excellence, and delivering outstanding experiences to guests and clients alike. The Waco Convention Center, one of ASM Global\'s premier facilities, serves as a focal point for large-scale events, including banquets, conferences, and exhibitions. The center is committed to offering high-quality food and beverage services that enhance the overall visitor experience and meet the diverse needs of its clientele. With a strong emphasis on community engagement and professionalism, ASM Global at the Waco Convention Center fosters a collaborative environment where employees strive for excellence in all aspects of their roles. The Food & Beverage department plays a critical role in ensuring customer satisfaction through excellent service, creative presentation, and efficient management. The Food & Beverage Manager position at ASM Global's Waco Convention Center is a salaried, exempt role under the supervision of the Director of Food and Beverage. This leadership position is tasked with overseeing all food and beverage operations during events, ensuring service is both consistent and aligned with the highest standards. The manager will be responsible for hiring, training, and supervising all food and beverage servers, cashiers, and bartenders, maintaining labor costs within budget goals, and ensuring compliance with health department regulations by maintaining a score of 90 or higher. Creativity will be essential in designing buffets and coffee break decor that impress clients and guests. The role demands a hands-on approach, with frequent interaction during events to ensure every aspect of service is executed flawlessly. Additional responsibilities include equipment maintenance, inventory control, payroll management, cash handling, and maintaining communication with various departments within the convention center. This position calls for an individual adept in multitasking, excellent communication, and strong organizational skills, with a focus on delivering exceptional food and beverage experiences that contribute to successful events and satisfied guests.

• High school diploma or equivalent
• At least four years of management experience in a banquet facility servicing large events
• Serve-safe certification
• Strong oral and written communication skills
• Ability to maintain customer service standards
• Proficient in Microsoft Excel
• Ability to manage budgets and labor costs
• Ability to supervise and train staff
• Capability to multitask in a fast-paced environment
• Physical ability for minimal stooping and lifting
• Ability to walk extensively and operate office equipment