Floor Ambassador - Join Us Now!

Serious Eats is a renowned dining establishment celebrated for its dedication to excellent cuisine, exceptional service, and a friendly atmosphere that creates memorable dining experiences for its guests. As a leader in the hospitality industry, Serious Eats prides itself on upholding high standards of quality and service, ensuring that patrons not only enjoy delicious food but also feel welcomed and valued from the moment they enter the restaurant. The restaurant’s focus on a warm and inviting environment makes it a go-to destination for food enthusiasts and casual diners alike who seek a blend of comfort and culinary excellence. The role of a Host at Serious Eats is pivotal in shaping the first impression guests receive. As the face of the restaurant, the Host is responsible for greeting guests warmly and managing the front-of-house operations with professionalism and genuine care. This position is integral to maintaining the flow of guests and ensuring a seamless dining experience, starting from the initial welcome to the final farewell. The Host handles various critical tasks, such as managing wait times, maintaining guest lists, and coordinating seating arrangements that best suit guests’ preferences. These duties require an ability to carry natural conversations with guests, displaying a friendly demeanor without sounding scripted or intrusive. In this role, the Host also acts as a liaison between the guests and the service team, announcing servers’ names, presenting menus, and answering any initial questions to enhance the overall dining experience. They use visual cues to direct guests to either the bar or dining area, based on their preferences, ensuring that every visitor’s needs are met with care and efficiency. Moreover, the Host is responsible for handling incoming phone calls, providing timely and appropriate information or reservations, and tending to special requests that may arise. Attention to detail and adherence to safety, sanitation, and alcohol control policies are also crucial aspects of this position to protect both the establishment and its patrons. The Host may be asked to assist with billing duties for to-go orders, including verifying orders, calculating taxes, processing payments, and issuing change when necessary. Team collaboration is emphasized, as the Host contributes to the overall success of the restaurant by supporting other team members and accomplishing related tasks as needed. Working at Serious Eats offers a positive workplace culture with benefits such as health insurance and a relaxed dress code, making it an attractive employment opportunity for those passionate about hospitality and guest service. This full-time position offers an exciting opportunity for individuals who enjoy interacting with people and take pride in delivering exemplary service in a dynamic restaurant setting. Join Serious Eats and become a vital part of a team dedicated to creating exceptional dining experiences and fostering an environment where guests feel genuinely welcomed every time they visit.

• High school diploma or equivalent
• previous experience in customer service or hospitality preferred
• excellent interpersonal and communication skills
• ability to remain calm under pressure
• basic computer skills
• availability to work flexible hours including evenings and weekends
• ability to stand for extended periods