Floating General Manager

InTown Suites is a prominent company specializing in the hospitality industry, with a strong footprint in the extended stay hotel market across various locations. Known for its focus on guest comfort and quality service, InTown Suites offers affordable, fully furnished suites that cater to the needs of travelers seeking long-term accommodations. The company prides itself on maintaining clean, safe, and well-managed properties that ensure a comfortable stay for all guests. With a reputation for excellence and dedication to customer satisfaction, InTown Suites continues to expand its presence by managing a diverse portfolio of hotel properties in multiple markets. The role of Floating General Manager at InTown Suites is a dynamic and pivotal position designed to provide operational leadership across multiple properties within a designated market. This role requires a highly adaptable individual who can temporarily manage individual hotel properties during the absence of permanent General Managers, such as during off days, vacations, or other absences. The Floating General Manager serves as a vital support system within the company’s structure, ensuring continuity and consistency in hotel operations and guest services. As a Floating General Manager, you will be entrusted with a range of responsibilities including but not limited to overseeing daily property operations, driving sales through local marketing initiatives, conducting staff training and development, and implementing quality assurance improvements. Working closely under the guidance of the Regional Operations Manager, the Floating General Manager plays a crucial role in recruitment, property management, and ensuring that the hotel's service standards align with the company’s expectations. The position offers a challenging and rewarding opportunity for professionals with strong leadership capabilities and a passion for the hospitality industry. This position requires extensive travel within the assigned market, with frequent overnight stays as you move between multiple properties to provide hands-on management support. A deep understanding of front office operations, staff supervision, and guest relations are fundamental to success in this role. Attention to detail in handling financial performance, cost controls, and safety regulations is essential. The Floating General Manager must have excellent communication skills to effectively interact with guests, staff, and regional leadership, ensuring that guest concerns are addressed promptly and operational standards are maintained. InTown Suites fosters a supportive work environment with easy-to-follow training programs and offers numerous opportunities for career growth. Employees benefit from an inclusive culture that values teamwork and professionalism. Compensation is competitive and includes benefits such as health, dental, vision, life, and disability insurance, a 401k plan with company matching, paid time off, and mileage reimbursement. Unique perks include weekly payroll and Sundays off, promoting work-life balance for all team members. If you are a motivated hospitality professional looking to make a significant impact at a respected hotel company, the Floating General Manager position at InTown Suites offers the ideal platform for career advancement and personal development within a growing organization committed to excellence.

• Minimum 3 years’ experience in management and supervisory experience
• High school diploma is preferred, but not required as any combination of education and experience equivalent to graduation from high school is considered
• Possess a valid driver’s license
• Current auto insurance
• Functioning automobile
• Ability to read, speak, write and understand the English language
• Ability to read, understand, and interpret information found in a variety of reports and other internal hotel information
• Sufficient mathematical skills to prepare forecasts and reports, calculate room revenue, average rate, occupancy percentage and labor costs, count and balance a cash bank
• General computer proficiency
• Thorough knowledge of front office/front desk management
• Knowledge of related department operations including service standards, guest relations and etiquette, and up selling techniques
• Ability to compose and express thoughts clearly
• Ability and flexibility to work long hours regularly and as business conditions demand
• Ability to manage multiple activities often in stressful situations
• Ability to make effective judgments on all facets of front office operations and staff
• Ability to solve guest and operational problems effectively
• Salesmanship and knowledge of local competitive landscape