F&B Server - Part Time - Now Hiring!

The hiring establishment is a reputable hotel known for delivering outstanding hospitality and maintaining high standards in its food and beverage operations. This establishment prides itself on creating welcoming environments where guests enjoy a pleasant and memorable dining experience. The hotel forms part of a larger hospitality industry and is recognized for its commitment to exceptional service and guest satisfaction. It offers a dynamic work environment where teamwork, professionalism, and guest engagement are highly valued. The Food and Beverage Server role is a part-time position that plays a crucial role in the guest experience by providing attentive and efficient service. This position involves anticipating and responding to guests' needs, assisting with menu selection, taking accurate food and drink orders, and ensuring prompt and correct delivery of orders. The server enhances guest satisfaction through excellent interpersonal skills, attention to detail, and a thorough knowledge of menu items, including dietary restrictions and allergens. This role supports the hotel’s culture and core values by embodying professionalism, positivity, and service excellence. The Food and Beverage Server is responsible for maintaining positive guest relations and resolving complaints with the utmost care and satisfaction. They ensure cleanliness in dining areas, adhere to health and safety guidelines, and collaborate closely with kitchen and bar teams to deliver seamless service. The role also includes responsibilities like upselling menu items, managing guest payments accurately, and supporting daily operational setup and closure. This position requires someone who is versatile, able to work under the fast-paced environment of the hospitality sector, and flexible with working hours, including evenings, weekends, and holidays. The server must show proficiency in handling hospitality-specific software systems such as POS, PMS, and CRM, and maintain professionalism in appearance and demeanor at all times. This role also requires knowledge of safety protocols related to food handling and emergency situations, as well as adherence to the hotel’s policies regarding lost and found items. Advanced customer service skills and the ability to work cooperatively with both guests and team members are essential. Ideal candidates will possess a State Issued Food Handler's Certificate and State Alcohol Server Certification, complemented by previous experience as a server or in a customer service role. The position demands standing and moving throughout the property for long periods, as well as lifting and carrying moderately heavy objects. The server will be expected to provide exceptional hospitality that encourages positive reviews and social media engagement, contributing to the hotel’s reputation and success in the competitive hospitality marketplace. This opportunity offers a fulfilling and engaging role for individuals passionate about food service and guest interaction and committed to upholding the highest standards of service excellence.

• Must be a United States citizen or possess a valid work permit
• Must be able to read, write, and speak English
• Fluency in other languages beneficial
• Must be able to accurately follow instructions both verbally and written
• Ability to work flexible schedule including evenings, weekends, holidays
• Must work in a fast-paced environment with urgency and empathy
• Must have outstanding coordination and multitasking abilities
• Professional appearance and demeanor required
• Ability to learn and work within POS, PMS, and CRM
• Must be able to interact well with guests, vendors, and team members
• Ability to resolve problems and conflicts diplomatically
• Knowledge of food and beverage service operations preferred
• Ability to calculate figures using basic math
• Must be able to stand and move about property for majority of shift
• Must be able to lift, carry, push, pull 50 lbs
• Must be able to perform simple grasping, fine manipulation, and repetitive hand and arm movements
• Must be able to bend, squat, crawl, kneel, push, pull, walk on uneven surfaces occasionally
• Must be able to walk outside in various weather conditions
• Must be able to climb stairs occasionally
• Must be able to work in variable room temperatures
• Noise level usually moderate
• Must have dexterity in using kitchen equipment or utensils and carrying heavy trays