Fairbanks,AK,USA Job:Assistant Manager,Transportation

Holland America Line and Princess Cruises have united as HAP-Alaska Yukon Land Operations, creating a pioneering force in Alaska and Yukon tourism. This established company operates a combined fleet of luxury ships that sail to Alaska every summer, alongside managing lodges, hotels, motor coaches, and the largest domed rail cars in the world. Their commitment to service excellence, performance, integrity, teamwork, consistency, and innovation makes them a standout leader in the travel and tourism industry. The company emphasizes environmental advocacy, ensuring that their operations support sustainable tourism in the breathtaking regions of Alaska and Yukon. Based in Fairbanks, Alaska, the company delivers unparalleled luxury and adventure experiences for guests, combining world-class amenities with unique travel opportunities. The company is currently seeking an Assistant Manager, Transportation Services, to join their Fairbanks team. This role is critical in managing the day-to-day operations of transportation services, supporting a sizable team, and maintaining high safety and operational standards. The Assistant Manager is expected to recruit, interview, and hire seasonal employees, supporting the CDL training program, which includes classroom instruction, administrative duties, and behind-the-wheel training sessions. This position requires meticulous scheduling, monitoring operations, and processing detailed reports related to passenger counts, safety, weather, traffic, and construction impacts. Maintaining strong vendor relations across the local community and travel routes is also a key responsibility. In addition to supervising the Transportation Services team, the Assistant Manager handles performance management, salary administration, discipline, and training of assigned personnel. The role requires an in-depth understanding of transportation regulations, laws, and company policies. The Assistant Manager must also be prepared to operate motor coaches to transport passengers safely if needed. With a focus on maintaining the highest standards of safety, compliance, and customer service excellence, this position is pivotal to ensuring smooth transportation operations throughout the busy travel season. The role demands strong leadership skills, exceptional communication abilities, and the capability to work independently and as part of a team. The company offers opportunities for professional growth, comprehensive training programs, and employee benefits, including discounted travel privileges, health benefits, and retirement plans. If you are passionate about transportation management within the travel industry and meet the qualifications, this role represents a rewarding career opportunity in an exciting and fast-paced environment.

• Associate's degree or equivalent job experience in a related field
• current valid driver's license with a driving record that meets company standards
• commercial driver's license certification with passenger endorsement and airbrakes or willingness to obtain through company paid training
• certified as physically qualified through Department of Transportation (DOT) physical and drug screen
• experience supervising employees in a transportation, customer service, logistical, or business environment
• strong knowledge of transportation regulations and safety standards
• must pass pre-employment background report
• legal authorization to work in the United States
• ability to lift 50 lbs
• ability to remain stationary at desk or computer for extended periods
• ability to stand for long periods
• reliable and consistent attendance