Extended Stay America Dayton - North - General Manager

Aimbridge Hospitality is a global leader in third-party hotel management, recognized for delivering exceptional hospitality services across a diverse portfolio of properties. With a commitment to operational excellence and guest satisfaction, Aimbridge partners with hotel owners to optimize the performance of their assets through innovative management solutions. The company is known for fostering a collaborative environment that supports career growth, employee development, and operational success. Aimbridge operates various types of properties, from upscale hotels to full-service resorts, ensuring each is managed with the highest standards in hospitality and financial performance. The role of General Manager at Aimbridge Hospitality is a leadership position responsible for overseeing all aspects of operations for an assigned hotel property. This position requires a dynamic professional capable of optimizing financial performance by maximizing revenue streams while controlling expenses. The General Manager must be adept at utilizing financial data to make informed decisions that support operational efficiency and profitability. A significant part of the role involves leading sales initiatives and budget plans to drive business growth, including engaging with key accounts and potential clients. This professional will also manage and streamline operational systems and reporting tools, including proficiency with Windows operating systems, spreadsheets, and word processing software, to ensure effective management and reporting processes. A critical component of the role is maintaining high-quality products and service levels by fostering a customer-centric environment that prioritizes guest satisfaction and loyalty. The General Manager listens attentively to guest concerns and takes swift action to resolve issues, enhancing the overall guest experience. Leadership responsibilities include providing hands-on guidance and supervision to management teams and associates. This entails coaching, motivating, counseling, and disciplining personnel to nurture a positive and team-oriented work culture focused on outstanding guest service. The General Manager also plays a pivotal role in building and maintaining relationships with corporate representatives, owners, vendors, and community leaders, contributing to the hotel's reputation and business network. Candidates for this position are expected to have a minimum of six years of progressive experience in hotel management or a related field, with alternative qualifications considered based on education and years of experience. A valid driver's license is required. Success in this role is measured by accuracy in forecasting, guest satisfaction scores (GSS), profitability, financial acumen in managing topline and bottomline results, and the ability to attract and retain top talent. After an initial probationary period, full-time employees become eligible for a comprehensive benefits package, which emphasizes wellbeing and financial security, including daily pay options, medical coverage, dental and vision plans, disability income insurance, life insurance, paid time off, employee assistance programs, and a 401k retirement plan. This role is ideal for an experienced hospitality professional seeking to join a reputable company that values leadership, innovation, and guest-centric operations in a supportive environment.

• At least 6 years of progressive experience in hotel or related field
• 4-year college degree with 4 to 5 years of related experience
• 2-year college degree with 5 to 6 years of related experience
• Valid driver’s license
• Strong leadership and interpersonal skills
• Ability to manage financial performance
• Excellent communication abilities
• Proficiency in Windows and Microsoft Office
• Commitment to guest service
• Capability to handle multiple operational responsibilities efficiently