Experienced Host - Join Us Now!

Coach Grill in Wayland, MA, is a distinguished establishment known for its upscale dining experience that blends New England charm with the refinement of a classic American steakhouse. With decades of history serving premium cuts of beef, fresh seafood, and expertly crafted dishes, Coach Grill stands as a culinary landmark for both locals and visitors seeking quality and elegance in their dining choices. The restaurant prides itself on exceptional service and high-quality ingredients, creating memorable moments for every guest that walks through its doors. In addition to its culinary offerings, Coach Grill fosters a work environment that values collaboration, respect, and opportunities for professional growth. The establishment offers competitive hourly pay and employee discounts on food and beverages, supporting a culture of appreciation and advancement within the team. The host/hostess at Coach Grill plays a pivotal role in shaping the guest experience, acting as the restaurant's first and last impression. This hospitable position demands a friendly, enthusiastic individual who maintains high grooming standards and uniform presentation while greeting guests warmly. The host is expected to deliver genuine hospitality, establish emotional connections with guests, and contribute to a positive team dynamic. Responsibilities include managing table availability with efficiency, taking reservations and takeout orders accurately over the phone, handling guest inquiries and complaints professionally, and ensuring diners receive attentive service from start to finish. Effective communication with guests, servers, and management is essential to maintaining the smooth flow of the dining room. Additionally, the role involves routine opening, running, and closing duties that ensure cleanliness, sanitation, and operational excellence throughout the shift. The ideal candidate demonstrates adaptability, attention to detail, confident communication, problem-solving capabilities, and a strong customer focus. This position offers an engaging opportunity to grow within an established dining institution that values both its guests and employees, promising a career path in upscale hospitality with room to advance.

• Minimum of 1 year upscale hospitality experience as a host
• Ability to maintain proper grooming and uniform standards
• Excellent verbal communication skills
• Guest service orientation with a friendly and enthusiastic demeanor
• Ability to handle guest complaints professionally
• Competency in using a table management system or similar software
• Strong teamwork and collaboration skills
• Flexibility to perform opening, running, and closing duties