Events Manager - Buffalo, NY

Arterra Wines Canada is a pioneering company in the Canadian wine industry with 150 years of rich heritage and expertise. The company is dedicated to inspiring the simple joys of life through the creation and promotion of wine brands that people cherish. Arterra Wines Canada is deeply rooted in integrity, pride, and a strong work ethic, fostering an environment where employees are encouraged to reach their fullest potential every day. Their culture celebrates innovation, passion, and dedication, and they are in the midst of a transformative growth phase seeking dynamic individuals who thrive in versatile roles across various functions. This passion translates into a collaborative atmosphere where team members work together to contribute meaningfully to the company's ongoing success. Inniskillin, Canada’s original estate winery and part of Arterra Wines Canada, embodies confidence, grace, and coolness. It is a bold, risk-taking, and rewarding environment where the motto "If you think it can’t be done, just watch us do it" reflects the team’s determination and spirit. The estate celebrates those who believe in themselves and take initiative, supporting a strong work-play balance. The role offered is total account management focused on achieving budgeted event targets, with particular attention to social event market segments and concerts. This position is perfect for those who are enthusiastic about customer relationship management and event coordination within the vibrant wine industry. The role involves supporting existing clients, handling inquiries, managing incoming requests for events, and organizing all aspects of the sales process, from contract preparation to event execution. Team members at Inniskillin enjoy competitive wages, creative incentive programs, comprehensive training, and exciting long-term career prospects. The company values flexibility and offers flexible work hours to maintain a healthy work-life balance. Employees are empowered to conduct site inspections, off-site presentations, and client entertainment within the framework of company and estate policies, ensuring best-in-class customer service and satisfaction. Moreover, the position demands a proactive approach to follow up with guests, guarantee satisfaction, and encourage repeat business to meet and exceed business targets. The role also includes the responsibility of overseeing event setup, execution, and closing, designing custom menus, signage aligned with brand imaging, assisting with billing and accounts receivables, and managing inventory effectively. As an account manager, you will act as the manager-on-duty on occasion, supervise staff and operations, manage financial transactions such as bank deposits and till management, and utilize organizational tools like floor plans and transfer sheets to maintain consistency in operations. This multidimensional role requires someone who can balance administrative duties with client-facing responsibilities while ensuring all events meet high standards of quality. The compensation for this role ranges between $50,013 to $64,722 annually, depending on experience, education, certifications, and overall qualifications. Arterra Wines Canada is committed to promoting diversity in the workplace, fostering accessibility, and encouraging applications from all qualified individuals. They strive to cultivate an inclusive culture by providing accommodations as needed to ensure equal opportunities for all candidates. Overall, this is an exceptional opportunity for someone interested in wine, events, and customer service to grow their career with an esteemed leader in the Canadian wine industry.

• Minimum post secondary education
• 2-3 years of related sales or customer service experience
• Proficiency in Microsoft Outlook, Word and Excel
• Ability to multitask effectively
• Strong mathematical skills
• Experience in building and maintaining business relationships
• Excellent problem solving and organizational abilities
• Strong oral and written communication skills
• Knowledge of wines is preferred
• Availability to work on weekends