Events Coordinator - Waldorf Astoria Monarch Beach Resort and Club

The Waldorf Astoria Monarch Beach Resort & Club is an award-winning luxury hotel located in the scenic coastal town of Dana Point, California. Renowned for its Forbes 4-Star and AAA 5-Diamond ratings, this prestigious resort offers a world-class hospitality experience set amidst 175 acres of beautifully maintained grounds atop a 150-foot seaside bluff. The resort features over 400 elegant rooms and suites, complemented by 115,000 square feet of versatile indoor and outdoor meeting and event spaces. Guests and visitors can enjoy eight exceptional food and beverage outlets including four sophisticated restaurants, a relaxing beach club, a stylish lounge, a marketplace, and in-room dining services. Dana Point itself is celebrated for its laid-back atmosphere and active lifestyle, deeply rooted in the origins of California’s surf culture, making the resort a sought-after destination for both leisure and business travelers alike. The Event Coordinator will join a dynamic team within the catering and events department of this iconic resort. This full-time position, offering a pay rate of $24 per hour based on specialized experience, requires availability across various shifts including weekdays, weekends, and holidays to meet client and business needs. The role involves supporting several Catering & Event Managers by assisting with the organization, planning, and coordination of numerous hospitality events from initial client contact through execution and post-event follow-up. Key responsibilities encompass handling timely communications with both internal departments and external clients, managing phone and email inquiries in a professional and courteous manner, and entering event information into booking systems such as Delphi.fdc. The Event Coordinator will be responsible for organizing VIP guest arrangements, coordinating site visits, and preparing crucial documentation including Banquet Event Orders (BEOs), group resumes, post-event reports, menus, and floor plans. Collaboration with affiliate groups, delivering superior client service, problem-solving, and ensuring high-quality event standards form integral parts of the role. Further duties include participating in customer site inspections and assisting with the sales process as needed. This position offers a rewarding opportunity for individuals passionate about delivering exceptional guest experiences and growing their career within the highly respected Hilton hospitality brand.

• High school diploma or equivalent
• Minimum one year guest contact or customer experience
• Availability to work weekdays weekends and holidays
• Proficiency in communication via phone email and in person
• Familiarity with property management and booking systems preferred
• Strong organizational and problem-solving skills
• Ability to work well in a team environment