Event Ticketing Specialist - Full Time (Caesars Palace LV)

Caesars Entertainment, Inc. stands as the largest casino-entertainment company in the United States and is recognized as one of the world's most diversified providers in its industry. Founded in Reno, Nevada in 1937, Caesars Entertainment has expanded its footprint through the development of new resorts, strategic expansions, and acquisitions. The company's resorts operate mainly under several prestigious brand names including Caesars®, Harrah's®, Horseshoe®, and Eldorado®. This long-standing history combined with a commitment to operational excellence, impeccable guest service, and technological leadership has established Caesars as a leader in the entertainment and hospitality sector. Caesars Entertainment is deeply committed to its Team Members, suppliers, communities, and the environment, and supports these stakeholders through its PEOPLE PLANET PLAY framework. The company emphasizes its core values and mission in daily operations, united by the philosophy of "Together We Win," "All In On Service," and "Blaze the Trail." Its mission to "Create the Extraordinary" and vision to "Create spectacular worlds that immerse, inspire and connect" reflects the company’s dedication to delivering memorable experiences while fostering a culture of excellence and innovation. The role of the Ticketing Data Coordinator is a vital position within Caesars Entertainment’s event and ticketing operations. This full-time hybrid remote role involves collecting, reviewing, and inputting accurate data related to ticketing events using the Ticketmaster Archtics system while adhering strictly to Caesars' procedural best practices and established standards. This position requires proficiency in multiple ticketing and event management tools including Archtics, Host and Host applications, TM1, and the EMT Event Management Tool. Additionally, candidates must demonstrate excellent computer skills, especially with Microsoft Excel, and a strong attention to detail. The Ticketing Data Coordinator is responsible for gathering pending and confirmed show information, confirming scaling, building new charts, and updating online maps as necessary. This individual builds events within Archtics and TM ticketing systems, ensuring that all source event data is entered following procedural lists, control records, and coding schemes. Events originating from Special Events and Casino Marketing are incorporated into Archtics to make inventory accessible to all sales channels. The role requires creating and updating event manifests for live events, maintaining retail exception packages, managing ticket templates, painter settings, and conducting tests prior to property release, as well as managing APIs and day-of-sale EMS lists into the Fulfillment Archtics List. This position demands a thorough understanding of the contractual elements linked to Caesars LUA and venue-related fees. The coordinator will regularly communicate with various properties within Caesars Entertainment to clarify submitted information, ensuring the successful completion of event builds and updates. Additionally, the role may involve carrying out various other duties as assigned by the National Event Creation Manager. Ideal candidates will have between 2 to 4 years of experience with the Ticketmaster system or relevant field experience, along with prior box office experience. An overall awareness of the entertainment business, coupled with a service-oriented mindset, is essential. The ability to work well under supervision, while also demonstrating self-direction, initiative, and motivation, is crucial for success. Candidates should be capable of multitasking, seeking solutions proactively, and performing duties independently without awaiting direct instruction. Strong communication, organizational, and critical thinking skills, combined with excellent computer literacy and data entry capabilities, are required to excel in this position. Working within a dynamic environment, this role will be based in a hybrid remote setting with desk work primarily focused on data entry. Caesars Entertainment provides a unique opportunity to be part of an industry leader passionately dedicated to creating extraordinary entertainment experiences. Joining this team means contributing to a culture that values excellence, innovation, and the commitment to "Create the Extraordinary," where employees can truly make magic happen and grow their careers.

• 2-4 years experience with the Ticketmaster system or related field experience
• Box office experience is required
• Overall awareness of the entertainment business
• Service oriented
• Works well under supervision
• Demonstrates the ability to be self-directed, take initiative, be proactive, motivated, good attendance, multi-task, seek solutions, and understand duties without waiting for instruction
• Able to successfully handle multiple priorities
• Excellent written and oral communication skills
• Good organizational skills, critical thinking skills, and attention to detail
• Computer literate with excellent data entry skills