Event Staff - $14 to $18 per HOUR

ASM Global is a leading entertainment venue management company responsible for operating a wide array of prominent facilities in El Paso, including the El Paso Convention and Performing Arts Center, the El Paso Convention and Visitors Bureau, Union Plaza Transit Terminal, Glory Road Transfer Center, Plaza Theatre, McKelligon Canyon Amphitheatre, and McKelligon Canyon Pavilion. As a global leader in venue management, ASM Global is committed to delivering exceptional experiences for clients, audiences, and partners through professional management and innovative event services. The company is recognized for its dedication to maintaining high standards of safety, customer service, and operational excellence within the venues it manages. The role of Event Staff within ASM Global is central to the smooth and successful execution of events hosted across these venues. Under immediate supervision, Event Staff are entrusted with a broad range of duties that support all scheduled activities and contribute to customer satisfaction and safety. They serve as the front line of interaction between patrons and the venues, ensuring that every guest receives outstanding service from arrival to departure. This position demands versatility, teamwork, and a proactive approach to customer service, crowd management, and event setup and breakdown. Event Staff at ASM Global are expected to perform duties that include assisting patrons by providing directions, distributing tickets and programs, selling merchandise, accommodating special needs, and ensuring safety and security throughout the event. This role requires adapting quickly to last-minute changes and challenges, resolving conflicts calmly and professionally, and cooperating with management and other staff members to maintain seamless event operations. Additionally, Event Staff may be called upon to assist with emergency response, crowd control, and lost and found situations, underscoring the importance of vigilance and strong communication skills. The position also supports operational efficiency through responsibilities such as validating tickets and credentials, scanning entries, managing unauthorized access, and facilitating smooth ingress and egress of attendees. Event Staff may rotate through different assignments and assist colleagues as needed, demonstrating flexibility and a willingness to support all aspects of event production. Working hours often vary and may include evenings, weekends, and irregular schedules depending on event demands. ASM Global values its workforce and provides an inclusive environment where employees can grow professionally while contributing to vibrant cultural, entertainment, and civic experiences in El Paso. This role is ideal for individuals who enjoy engaging with diverse groups, thrive in dynamic environments, and take pride in creating memorable experiences for attendees. Employment by ASM Global is offered with a commitment to equal opportunity and diversity, encouraging women, minorities, individuals with disabilities, and protected veterans to apply. The position is designed for those who can bring enthusiasm, reliability, and strong customer service skills to a fast-paced event management setting.

• High school diploma or equivalent preferred
• one year customer service experience preferred
• ability to communicate effectively verbally and in writing
• ability to maintain effective working relationships
• ability to remain flexible and demonstrate problem-solving skills
• ability to stand, sit, and walk for extended periods
• possess valid driver’s license and reliable transportation