Event Manager - Hilton New Orleans Riverside - Quick Hire!

Hilton New Orleans Riverside is a premier hotel located in the heart of New Orleans, Louisiana. Situated strategically between the iconic French Quarter and the lively Mardi Gras World, it offers an impressive setting that blends classic French design aesthetics with modern amenities. The hotel boasts over 1,600 guest rooms and suites, as well as more than 130,000 square feet of versatile event space, making it an ideal venue for gatherings of all sizes—from intimate meetings to grand celebrations. Its proximity to the cruise port further amplifies its appeal for both business and leisure travelers. Hilton New Orleans Riverside is part of the globally renowned Hilton brand, known for exceptional hospitality, outstanding service, and a strong commitment to creating memorable guest experiences. The hotel's event spaces are thoughtfully designed, featuring customizable packages to meet unique client needs and preferences, underpinned by a professional, dedicated staff. The Event Manager role at Hilton New Orleans Riverside is an exciting opportunity for a skilled professional passionate about event planning and hospitality coordination. As an Event Manager, you will play a crucial role in ensuring the flawless execution of events from start to finish. This position involves managing event documentation, facilitating seamless communication between Sales, hotel departments, and clients, and maintaining high service standards throughout the pre-event, event, and post-event phases. The role is designed to optimize client satisfaction and revenue growth through upselling and strategic service enhancements. The Event Manager acts as the primary on-property contact for event planners after initial sales turnover, ensuring that every event meets or exceeds client expectations. Key responsibilities include organizing and prioritizing tasks by developing strategic plans and goals, maintaining timely communication with both internal stakeholders and external clients via various channels, and nurturing client relationships to deliver outstanding service. The role demands strong problem-solving and conflict resolution abilities, as well as proficiency in negotiating to settle disputes and address grievances effectively. Additionally, the Event Manager will guide hotel teams by providing coaching, feedback, and clear direction to meet guest needs. Participation in customer site inspections and support during the sales process also form part of the duties. This position requires flexibility to work weekends, evenings, or varied shifts in response to group requirements. Proficiency with Microsoft Office applications, including Word, Excel, and Outlook, as well as experience with hotel property management systems like Delphi.fdc, is necessary. The pay range for this role is $27 to $29 per hour, with the added potential for a quarterly team bonus, making it a rewarding career choice both financially and professionally. Hilton is deeply committed to supporting its team members' well-being through comprehensive benefits and a diverse, inclusive work environment that promotes personal and professional growth. This role not only offers the chance to work within a respected world-class hospitality brand but also provides numerous resources and programs aimed at enriching employees' health, financial security, and career development.

• Minimum of 1 year of event management experience
• Flexibility to work weekends, evenings, or days based on group needs
• Proficiency with Microsoft Office (Word, Excel, Outlook)
• Experience with hotel property management systems such as Delphi.fdc