Event Coordinator - Stamford, CT

Bedford Hall, located in Stamford, Connecticut, is a lively and welcoming restaurant known for its commitment to excellent cuisine and exceptional customer experiences. As a prominent dining establishment in the area, Bedford Hall offers a warm and inviting atmosphere where guests can enjoy a variety of menu options and special events. The team at Bedford Hall prides itself on providing high-quality food, attentive service, and a friendly environment where community connection and enjoyment thrive. The restaurant is continually evolving to meet the busy needs of its clientele through hosting private events, parties, and special celebrations, establishing itself as a key venue for social gatherings in Stamford. The role of the Events & Restaurant Manager at Bedford Hall is integral to both the operational and sales success of the restaurant. This position primarily focuses on building sales by creating, managing, and overseeing parties and special events while simultaneously managing daily operations to ensure smooth service throughout the day. The manager will be responsible for coordinating with various teams to maintain high standards throughout the venue and will have a direct hand in enhancing the customer experience from the moment inquiries are made about private parties through to the event execution and follow-up. The Events & Restaurant Manager will assist in the recruitment, interviewing, hiring, training, and supervising of hostesses and servers while maintaining inventory control for office and front-of-house supplies. A key component of the role involves management duties such as floor operations during peak lunch and dinner service, hosting pre-shift meetings, and maintaining intranet calendars and social media channels, ensuring that all promotional materials and event information are accurate and timely. The Manager will also handle guest feedback by monitoring review platforms and responding to concerns, thus strengthening guest satisfaction and retention. Additionally, networking within the local community to boost sales and enhance the restaurant’s visibility forms part of the manager’s responsibilities. The position requires a proactive, organized, and customer-focused individual who excels in problem-solving and team leadership within a fast-paced dining environment. A valid RAMP/TIPS certification is required, affirming the commitment to responsible alcohol management and customer safety. Physical demands include standing, walking, and the ability to lift and move items weighing up to 30 pounds. This full-time role provides an exciting opportunity for hospitality professionals eager to grow their leadership skills and contribute meaningfully to a respected restaurant in Stamford.

• Valid RAMP/TIPS certification
• ability to stand and walk regularly
• ability to lift and move up to 30 pounds
• strong communication skills
• ability to manage multiple tasks simultaneously
• basic computer skills for managing social media and events calendar
• customer service skills
• leadership capabilities
• organizational skills
• ability to respond promptly to inquiries and complaints
• willingness to participate in community networking events