Director of Food and Beverage - Quick Hire!

Courtyard by Marriott Pittsburgh University Center is a premier hotel known for its exceptional hospitality and commitment to guest satisfaction. It is part of the Courtyard brand, managed by Concord Hospitality, a reputable company dedicated to providing outstanding service and quality accommodations across multiple markets. Concord Hospitality upholds its core values of quality, integrity, community, profitability, and fun, which are deeply embedded in its company culture. The hotel offers a range of services including comfortable lodging, modern amenities, and diverse food and beverage options designed to meet the needs of business and leisure travelers alike. By fostering a dynamic and inclusive workplace, Courtyard by Marriott Pittsburgh University Center ensures that every guest enjoys a memorable stay supported by a motivated and professionally trained staff. As the Food & Beverage Director at Concord Hospitality, you will play a crucial role in leading and managing all food and beverage operations within the hotel. This includes overseeing restaurant outlets, banquet events, and in-room dining services. You will be responsible for driving financial performance by developing and implementing short-term and long-term financial and operational plans aligned with the hotel’s and Concord’s strategic goals. Your leadership will ensure that all food and beverage outlets operate seamlessly, maintaining high standards of product and service quality through regular evaluations, guest feedback analysis, and effective complaint resolution. This role demands a hands-on leadership approach where you collaborate closely with culinary and service teams to deliver innovative service concepts and maintain impeccable service standards. You will design revenue-generating programs focused on maximizing guest satisfaction and value. A key part of this position includes empowering, training, and motivating team members to consistently exceed guest expectations. You will monitor food presentation, coordinate with kitchen staff to address any issues, and ensure flawless execution of group bookings and banquet events through proper service techniques. Further responsibilities involve recruiting, interviewing, onboarding, and training qualified staff to meet service and performance standards. You will use performance data and operational insights to make strategic business decisions that enhance efficiency and profitability. Enforcing all Concord and brand standard operating procedures (SOPs) and service protocols is essential to maintaining brand consistency. In addition, you will oversee marketing initiatives to promote food and beverage outlets and seasonal offerings, continuously developing innovative programming to stay competitive in the local market. Building relationships within the local community to enhance public relations and strengthen brand presence is also a key aspect of the role. Concord Hospitality offers competitive wages along with a comprehensive benefits package including medical, dental, and vision insurance, life insurance, short and long-term disability coverage, a 401(k) plan with company match, tuition assistance, and discounted room rates at Concord-managed and Marriott hotels worldwide. The company encourages career advancement and supports continuous training and development opportunities for all associates. Joining Concord Hospitality means becoming part of an organization that values diversity, work-life balance, and the professional growth of every team member.

• Minimum 4 years banquet event operational experience
• Minimum 4 years hotel food and beverage experience
• Proven leadership capabilities
• Effective communication skills
• Ability to manage financial and operational plans
• Strong organizational abilities
• Experience in recruitment and team training
• Knowledge of service protocols and SOPs
• Capability to analyze performance data
• Commitment to guest satisfaction
• Ability to foster team culture