Dining Concierge - Apply Now!

Our client is a distinguished luxury members-only concierge service operating within the vibrant Los Angeles market. This exclusive service caters to high-net-worth individuals who demand impeccable access and unparalleled experiences, primarily focused on the finest dining establishments. Known for its exceptional standards and discretion, the company prides itself on delivering bespoke, high-touch concierge services that elevate the lifestyle and experiences of its discerning members. By leveraging deep industry knowledge and establishing robust relationships with premier restaurants and hospitality venues, they offer their members a seamless gateway to the city's most sought-after culinary destinations. This company's commitment to exclusivity and luxury ensures that each member receives personalized attention and remarkable service adapted to their unique preferences and lifestyle. The role of Dining Concierge is pivotal within this elite concierge team. This is a full-time position based in Los Angeles, offering a competitive salary range from $110,000 to $140,000, along with equity options depending on experience, underscoring the company's dedication to rewarding talent and commitment. The Dining Concierge will serve as the point person for all dining requests, expertly managing reservation demands at top-tier, high-demand restaurants across the city. Candidate expertise must encompass extensive knowledge of the Los Angeles dining scene, including an up-to-date awareness of new and emerging eateries, trends, and exclusive dining events. This position requires a professional who is not only highly connected within the restaurant industry but also capable of cultivating and sustaining strong relationships that secure priority access for members. In addition to managing reservations, the Dining Concierge will collaborate with executive teams to develop strategic partnerships and exclusive offerings that enrich the member experience. Pro activity in understanding members' preferences and anticipating their dining needs is essential, as is the ability to integrate with cross-functional teams such as operations, design, and engineering to ensure truly seamless member experiences. Candidates must bring a minimum of three years of experience in concierge or client service roles within high-touch, luxury hospitality or dining sectors. The successful candidate will have demonstrated ability working with high-net-worth clients, ideally in fast-paced and dynamic environments, and must be willing to adapt to flexible schedules including evenings and weekends. The role demands excellent prioritization and communication skills, a passion for hospitality, and a self-motivated attitude committed to exceeding expectations. Beyond the technical and relationship-building aspects, the ideal Dining Concierge shares a genuine passion for the restaurant industry and thrives in independent roles marked by ambiguity and rapid change. Energetic, confident, and empathetic, they excel in turning challenging requests into memorable experiences while fostering collaboration within their team and with external partners. Overall, this opportunity offers the chance to join a fast-growing, category-defining company at the ground level, playing a crucial role in shaping the future of luxury membership experiences. Benefits include competitive compensation, stock options, 401K plans, and comprehensive health insurance—medical, dental, and vision. Prospective candidates keen on advancing their career in an innovative, high-end service environment are encouraged to apply and become part of a notable organization with a reputation for excellence and personalized service.

• Bachelor's degree or equivalent experience
• Minimum 3 years concierge or client relations experience in luxury hospitality or dining
• Proven experience servicing high-net-worth clients
• Capable of working flexible hours including nights and weekends
• Ability to prioritize competing demands effectively
• Strong communication and organizational skills
• Familiarity with SaaS communication tools such as Zendesk preferred