Des Moines,IA,USA Hotel Shuttle Driver-Hiltondes Moines Downtown-No

Towne Park is a distinguished hospitality services company dedicated to delivering exceptional experiences that create smiles and lasting positive impacts. With a deep commitment to hospitality, Towne Park serves millions of guests, patients, and visitors by providing compassionate, courteous, and professional service. The company operates across various venues including hotels, hospitals, casinos, and other local areas, ensuring that every interaction helps ease anxieties, enriches guest experiences, and supports colleagues. Towne Park does more than provide jobs; it offers rewarding career opportunities where employees can genuinely make a difference and contribute meaningfully to their communities. The culture at Towne Park emphasizes teamwork, respect, impact, and excellence, fostering a workplace where individuals feel valued and are encouraged to brighten someone's day through their actions. The Shuttle Driver role at Towne Park embodies this mission by being the face of the company’s service to guests. This position involves transporting guests safely and efficiently to and from locations approved by management, such as hotels, hospitals, casinos, and nearby attractions. Shuttle Drivers play a crucial role in guest satisfaction by providing friendly, courteous service and assistance with luggage. They must possess deep knowledge of the local area, including property outlets, amenities, meeting rooms, key attractions, and parking information, to ensure smooth and informative guest experiences. Safety is paramount; Shuttle Drivers operate vehicles seating up to eight people while maintaining strict safety standards including vehicle inspections and adherence to driving policies. This role also requires respecting guest confidentiality in compliance with HIPPA regulations and handling special equipment like wheelchair lifts when necessary, providing assistance within defined limits. The position requires a minimum age of 21, a valid driver's license, a clean driving record, ability to pass background and drug screens, and completion of specialized training such as wheelchair safety. The work schedule may vary with shifts including early mornings on Sundays and other times during the week. Compensation is competitive with an hourly base pay of $15 plus tips between $4 and $6 per hour. Employees in this role are eligible for comprehensive benefits including medical, dental, vision, accident, critical illness and hospital indemnity insurance, along with company-paid life, AD&D, disability insurance, and participation in a 401k plan. The workplace environment involves exposure to outdoor conditions and requires physical ability to assist guests and lift luggage as needed. This opportunity is ideal for individuals seeking a service-oriented role within a supportive, service-driven organization where each day presents a chance to positively impact others and create memorable hospitality experiences.

• high school diploma or GED
• ability to pass criminal background, MVR, and drug screenings
• minimum age 21
• valid driver’s license
• pass annual or semiannual motor vehicle record checks
• complete wheelchair safety training as required
• one to three months of related experience or equivalent combination of education and experience
• ability to drive manual transmission
• effective communication skills
• basic math and comprehension abilities