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Island View Casino Hotel is a prominent entertainment destination combining a vibrant casino experience with luxurious resort accommodations. Located on the Gulf Coast, this establishment attracts guests looking for both excitement in gaming and relaxation in its upscale amenities. The hotel features various dining options, a beautifully appointed event center, and comfortable lodging accommodations, making it a favorite vacation spot and local entertainment hub. The casino itself offers a wide array of table games, slot machines, and frequent live performances, reinforcing its reputation as a premier leisure and entertainment venue in the region. The Beverage Server/Cocktail Waitress role is crucial to enriching the overall guest experience within the casino and other areas of the resort. This position demands a friendly and professional individual who excels at customer interaction, ensuring each guest feels welcomed and valued from the moment they enter the premises. The role encompasses greeting patrons promptly and courteously while maintaining a cheerful and professional demeanor. Personalization is key, including remembering and using guests’ names when possible, which enhances the guest rapport and elevates service quality. In this role, the Beverage Server is responsible for accurately taking and entering beverage orders using the point of sale system, requiring attention to detail and knowledge of various drink options and varietals. Effective communication skills are essential, especially the ability to describe and articulate the different types of beverages on offer to guide guests in their choices and suggest drinks they might enjoy. Delivery of drinks must be timely and accurate, ensuring guest satisfaction is sustained throughout their visit. Regular circulation through the assigned work area is expected to monitor guest satisfaction, take additional orders, and generally anticipate guest needs. This proactive approach to customer service helps create a memorable and enjoyable environment that fosters repeat visits and positive reviews. Furthermore, working knowledge of payment processing and handling transactions efficiently forms an integral part of the job, contributing to smooth operations behind the scenes. Ideal candidates often thrive in dynamic, fast-paced environments where excellent multitasking and interpersonal skills are vital. The role also offers opportunities for on-the-job learning about the beverage industry and casino hospitality, making it suitable for individuals passionate about guest service and those who aim to advance in hospitality careers. Employment at Island View Casino Hotel as a Beverage Server/Cocktail Waitress typically involves shift work, including evenings and weekends, reflecting the business's operational hours. Salary and benefits details can usually be discussed during the hiring process, emphasizing competitive compensation tied to performance and experience.

• High school diploma or equivalent
• Ability to work flexible hours including evenings and weekends
• Strong verbal communication skills
• Ability to stand and walk for extended periods
• Basic math skills for handling transactions
• Must be of legal age to serve alcoholic beverages
• Previous beverage service experience preferred