Customs Brokerage Rep II - Philadelphia, PA

UPS is a Fortune Global 500 organization recognized worldwide for its package delivery services and supply chain management solutions. Established as a leader in logistics, UPS continuously innovates to meet the demands of a rapidly evolving global marketplace. The company is committed to fostering a workplace culture that encourages professional growth, inclusion, and teamwork, making it an excellent place for individuals who aspire to advance their careers while contributing to a multinational corporation's success. As an established global logistics powerhouse, UPS operates across various sectors including transportation, freight forwarding, customs brokerage, and technology-enabled supply chain solutions. By combining technology with an extensive global network, UPS ensures seamless and efficient delivery services. The organization values people who bring a unique mix of skills and passion, which drives the company's ability to lead and thrive in the logistics industry. The role being offered at UPS is a Customs Brokerage Specialist position, a key role that enhances the company's ability to facilitate international trade and ensure compliance with customs regulations. This permanent employment opportunity involves working closely with international clients, customs officials, and internal teams to streamline the customs clearance process and handle essential documentation. The position demands attention to detail, strong communication skills, and the ability to navigate complex regulatory environments. In this role, the specialist is responsible for troubleshooting documentation discrepancies, auditing commercial documents, and applying harmonized tariff schedule codes to ensure accurate duty assessments. This function not only helps in meeting all federal requirements but also prevents unnecessary delays at customs, thus enhancing customer satisfaction and operational efficiency. Candidates will get to develop expertise in customs operations, including managing interface with international and domestic carriers, importers, and various government agencies. Handling general customs brokerage activities and performing administrative tasks play an essential part of the daily responsibilities. The role includes preparing customs entries, coordinating freight deliveries, resolving finance and accounting reconciliation exchange issues, and timely filing of entries through customs systems such as GBS-CM. The specialist must maintain detailed records by scanning entries into imaging systems and prepare various reports and analyses using different software tools. Effective communication is crucial for this position, as it requires daily interactions with clients and foreign origins to resolve documentation issues. The specialist acts as a liaison to ensure uninterrupted freight clearance and must build and maintain strong client relationships to support UPS's commitment to exceptional service. Flexibility is also required, as the role may involve working on a rotation basis during weekends or holidays to meet operational needs. UPS is an equal opportunity employer dedicated to diversity and inclusion. The organization supports a discrimination-free work environment and complies with all federal laws related to employment rights. This role is suitable for candidates who have a basic understanding of customs laws and operations, possess fundamental computer skills, and are capable of troubleshooting and communicating effectively in a professional setting. The position is open to U.S. citizens, permanent residents, and authorized workers, aligning with regulatory requirements. Overall, this Customs Brokerage Specialist role at UPS offers the chance to work within a leading global company, gain specialized knowledge in customs and trade compliance, and contribute to the operational success of a high-profile logistics provider. It represents a rewarding career path for individuals with an eye for detail, a commitment to compliance, and the ability to foster positive client relations, all within a collaborative and supportive organizational culture.

• Must be a U.S. citizen or national of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer
• Must live within a commutable distance
• Willingness to work weekends or holidays on a rotation basis
• Basic understanding of federal customs requirements
• Ability to troubleshoot and communicate effectively both verbally and in writing
• Ability to prepare and audit commercial documents
• Basic computer proficiency